Question about Cameras
I bought a "digital photo album with keychain" and downloaded the software. I charged the keychain as it said, but now when I try to use the program to download pics, it won't open. It keeps saying plug in keychain using the provided usb cable and make sure the device is in "UPDATE" mode. I charged the keychain the light finally turned green . I followed the steps of selecting the arrow for update mode and then double clicked the icon and the message please make sure your keychain is plugged into the computer and in update mode appeared. I have tried a different USB cord and the same thing happens. I have been working on this keychain for the last two days my husband received the keychain as a gift from his mother on Father's Day I would really like to get it to work.I can not open the program and the keychain just stays on updating. Please help
What can I do to get the program to work for my digital photo keychain? Thanks
Posted on Nov 29, 2008
My husband is now enjoying his gift. I changed USB cords and and downloaded the software from the the www.customercare.com and then connected the USB cord back into my computer and it worked fine It was easy after that. I am now getting ready to purchase one for myself. Thank You
Posted on Jun 21, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 03, 2012 | Cameras
Dec 31, 2010 | Cameras
Dec 17, 2007 | Cameras
Dec 08, 2007 | Cameras
Nov 24, 2007 | Sony Cyber-shot DSC-W55 Digital Camera
Sep 30, 2007 | Cameras
Sep 11, 2007 | Sony Cyber-shot DSC-W55 Digital Camera
Jan 16, 2017 | Kodak Cameras
548 people viewed this question
Usually answered in minutes!