Blue screen (by 2 users)
posted by lvlcontactus on Jun 20, 2008
When I turn on the projector, it comes up with the BenQ logo. After that there is just a blue screen. It usually has the option to select a source, but none of the controls work, it won't do anything. I have tried with and without hooking it up to other devices, restarting etc, nothing helps.
1 Other User Has The Same Problem
Comment by Guest, posted on Jul 24, 2008
Exactly the same as lvlcontactus. Is this the same as the white screen problem described in the fixed problems?
Best Solution
posted on Jul 25, 2008
ApprenticeHi Guys,
I recently struck this issue with one of our PB6100's. To resolve I did the following:
The above worked for me. Hope it helps.
I recently struck this issue with one of our PB6100's. To resolve I did the following:
- Enter service menu (found on AVForums): PRESS AND HOLD UP BUTTON UNTIL LAMP HOURS ARE DISPLAYED, PRESS THE POWER AND BLANK BUTTONS TOGETHER
- Under the Fan menu select "More Options". You should then be in the "Fac7 Submenu".
- Select "Hard Reset". Note that this will reset the lamp hours also!
- Power off & then on again. Test input.
The above worked for me. Hope it helps.
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