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Hp 2300 desktop

I tried to install an Hp laser jet P2015 printer,but immediately i closed the cd drive a pop up message came up that says the executable file has gotten an unrecoverable error, and could't find the library required by the (c:\program...\office 12\MSOXMLMF.DLL) NOTE that this directory has not been written in full

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The message you saw has nothing to do with the installation of you're printer software. Please connect you're printer to the computer & connect the power as per manual. Click on this link.
http://www.hp.com/sbso/bussupport.html
Click the circle next to the sentance; Download drivers and software (and firmware). Than click; Start Detection
HP will scan you're system.(There may be a couple screens where you will need to install a HP program & give permission screens). Once done HP will find you're connected printer & download the latest software for you're 2300 printer. Sit back & follow the instructions.

Good Luck!
Mike

Posted on Jun 22, 2008

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Oct 27, 2010 | HP LaserJet P2015 Printer

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Sep 28, 2010 | HP LaserJet P2015 Printer

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Hi, Please help me how to install the Hp Laser Jet P2015 in my laptop. My Laptop is Toshiba and has a windows Vista.


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Oct 08, 2009 | HP LaserJet P2015dn Printer

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I cant find hpc20155.xml


This is direct from the HP website. some files were renamed... it works!
ISSUE: During the LaserJet P2015 Series USB installation, the following error message is displayed: 'hpc20155.xml' on HP LaserJet P2015 Series CD is needed SOLUTION: The HP LaserJet P2015 EWS driver on Microsoft Windows Update and Windows Market Place Web sites is newer than the driver that is included on the product CD that shipped with the printer. Because of this. the Microsoft Windows (Found New Hardware Wizard) will install the driver from the web. Some file names are inconsistent between driver version 1.0.0.12 and version 1.0.0.10, including the hpc20155.xml file, hence the attempt for the driver to search for the hpc20155.xml file will fail, and prompts the error message. To resolve this issue perform the following:
  1. Click the Browse button on the error message.
  2. Browse through the CD to Drivers -> windows 2000_XP .
  3. Select the file hppcp504.cab , and click OK .
  4. The error message "The Software that you are trying to install has not passed the windows Logo Test " appears. Click Continue Anyway .
  5. If the error message "hpc20155.xml on HP LaserJet P2015 Series CD is needed " appears again, follow steps 1-3.
  6. The required files are copied, and the driver is installed and ready to use.
If the issue still persists then perform the following in the order listed before trying to reinstall the software.
  1. Go to Start -> Control Panel -> System -> Hardware -> Windows Update.
  2. Set the option to Never search Windows Update for drivers .
NOTE: It is important to re-enable the Windows Update function after installing the printer software, otherwise the updates for all the other software on this computer will be blocked. After disabling Windows Update, complete the following steps. Be sure to reenable Windows update after installing the software:
  1. Disconnect the USB cable and remove the device listing from Device Manager
  2. Go to Start ->All programs ->HP ->P2015 ->Uninstall , "OR" Go to Add & Remove and check for the P2015 and uninstall .
  3. Then go to Printer & Faxes . Select the HP LJ P2015 icon and press the Delete button on the keyboard. After deleting the printer icon, go to File and Server properties . Go to Drivers tab and remove any P2015 drivers if listed.
  4. Also delete the following files/ folders C:\program files\HP\toolbox Fx or P2015 C:\documents & settings\app data\tool box Fx
  5. Run the scrubber.exe . Find this on the cd X:\utils\ccc\scrubber.exe & scrubber.ini NOTE: The Scrubber utility can also be downloaded from the web if the original installation CD is not available. However, it is only available as part of the full software installation package named hp_LJ_P2015_Full_Solution_AMWE.exe on hp.com . Once the files are extracted to a folder just open the util folder then the ccc folder and the scrubber.exe file will be visible.
  6. Paste these files at the following path and run the scrubber.exe C:\windows\system32\
  7. Empty the recycle bin
  8. Turn the printer back on.
  9. Now install the printer software again. Connect the communication cable to the PC and printer when prompted during the installation.

Sep 07, 2009 | Office Equipment & Supplies

2 Answers

Install hp laser jet p2015


Hello,

Please find below the link to download the driver.
I hope that the printer is connected via USB. If yes, please do not connect the USB cable before running the software. The software shall prompt you to connect the printer. Once prompted, please connect the USB cable and make sure the printer is powered on.

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=LJ+P2015

- Nikhil

Nov 04, 2008 | HP LaserJet P2015dn Printer

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