Question about Samsung HT-X50 System

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No sound Brand new,no sound right out of the box.Tech support was no help.They want me to pay to send it in for repair.I think they should give me a new unit.

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  • gb1234 Jun 23, 2008

    have the same problem. 'protection' flashes on display & then whole system shuts down. bot it last december & problem just started today. tried it in all the different functions-dvd, tuner, aux, etc but same problem. do not smell anything burnt like some others have reported.

  • Anonymous Jul 27, 2008

    Audio cuts in and out but only when watching TV.(from day one July17th/08)

    SamsungHDTV:PCL545R rear projection withHDTV Scientific Atlanta HD3250 cable box and .HTX50.

    Troubleshooting:Tried everything replaced the HTX50 with another new unit, replaced Cable box (Scientific AtlantaHD3250 with another new one and also replaced the fibre optic cable from the HD3250 to HTX50 . Checked all the speaker wires.

    The only thing I haven't replaced is the TV.

    Updated the firmware (available in Samsung website) for theHTX50 The firmware update didn't do much but there seems to be a slight improvement.

    I also had a Rogers tech come out and test my cable signal for strength and he says the signal is good .

    Samsung tech support refuses to even consider that their HTX50 might be part of the problem.

    I guess I can still use it to watch DVDs and listen to my FM stations.

    Very frustrating when you pay money and end up buying a problem.



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Ya, I have the same exact problem. I heard that the problem could be because of a faulty power supply on the inside of it. I'm not positive of that though. But thats what I heard.

Posted on Aug 24, 2008

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Hello citrusfruit
Hello ,
Welcome to fixya.
I'm Huuum and happy to assist you,


Sounds like you have a short circuit in your electric range!
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You will need a good service tech, hands on for this!
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Should you pay for a repair or buy a new model?
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Follow these guidelines:

When a repair makes sense.

If your range is under warranty or less than four years old ,
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Note that ranges under warranty might require service from a factory-authorized technician;
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When a repair might be a wise choice.

If your ranger is out of warranty and is four to seven years old,
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Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
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When it pays to replace.

The repair costs more than half the price of a comparable new range.
Data also shows that it doesn't pay to fix a less-expensive range
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Thanks to better recycling programs, less than 10 percent
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Thanks for giving me the opportunity to help!
Please do not for get to give a rating before you sign off!
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Hello ,
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I'm Huuum and happy to assist you,


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You will need a good service tech, hands on for this!
Let me know how it goes,
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Here is an interesting report I just read!
Repair or replace?

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Follow these guidelines:

When a repair makes sense.

If your range is under warranty or less than four years old ,
paying for a repair makes sense.
Note that ranges under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.

When a repair might be a wise choice.

If your ranger is out of warranty and is four to seven years old,
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But you might want to buy a new model even at this stage,
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Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
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Data also shows that it doesn't pay to fix a less-expensive range
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Thanks to better recycling programs, less than 10 percent
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