Question about Compaq Presario Notebook

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I have a compaq presario V5204NR

When I turn it on the screen stays blank. I have power from both the battery and ac. The power button, wi fi, and sound button all light up. The screen blinks for less than second then goes blank. Any suggestions?

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  • abhc Jun 20, 2008

    Neither the battery or the adapter seem to be the problem. The computer comes on and stays on but the screen stays blank.

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  • 109 Answers

Try starting it with just the adaptor or just the battery.
If the adaptor is broken it might not properly power-up, same goes for the battery. You'll need to exclude these two first.

If it starts with just the adaptor: dead battery.
If it starts with just the battery: defective adaptor (broken connections, insufficient power etc.)

In both cases you should probably call upon your warranty. That is, it that is still applicable.

If both situations don't work, let me know and we'll think further.

Greetings,

DarkNeogen.

Posted on Jun 20, 2008

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