Question about Lexmark Printers & Copiers

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Hi my printer is online and ready to use, but every time i try to print it comes up with an error message saying it cannot communicate with the printer....i have unplugged the usb and turned the computer on and off so im lost right now

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Try another USB port. It may need a USB 2.0 instead of a USB 1.1 port. Most machines have both but they are not marked. Make sure that you
- unplug the USB to the computer
- turn off the computer
- turn the computer back on
- THEN insert the USB from the printer into the computer and wait about 15 seconds.
- you should see "found hardware xxxx" and "installing device driver"
If not then you have another problem because the drivers are not installing correctly.

Posted on Jun 20, 2008

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Installed software but when I try to print, message says print failed and when I look at printer in control panel it keeps saying offline how to get it online and stay there? Windows Vista 32 bit


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Do you get any kind of error messages i.e. failure to print document or communication error? If you were able to print before, this might have something to do with pending documents on your printer driver. Try to do the following:

click start -> control panel -> printers & faxes (windows xp) / printers (windows vista)

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