Question about Acer TravelMate 290 Notebook

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Cannot open my computer

The letter e has malfuncioned and I cannot open my computer as my Password has an e in it

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Make sure there is nothing under the key preventing it from making contact. Check for anything that may have fallen in there.

You can always use an external USB keyboard.

Posted on Jun 20, 2008

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Posted on Jan 02, 2017

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Acer eRecovery management Restore system to factor default but I don't know the password

Locate and Unhide Hidden Rescue Partition
  • 1 Access the Diskpart command prompt. Acer stores custom eRecovery passwords on your computer in PQService, a hidden rescue partition. Locating this partition requires accessing the Diskpart utility from the command prompt. Diskpart allows you to run a scan on your hard drive and bring up hidden partitions. To access Diskpart, go to Start and type "cmd" in the search bar to bring up the black command prompt box, and then type "diskpart" at the prompt to switch to a Diskpart prompt. Depending on your computer, a new command prompt may open with the Diskpart prompt.
  • 2 Scan your computer configuration. At the Diskpart prompt, type "rescan" to run a system configuration check. When the scan finishes, you will receive a message informing you the scan is complete. At the command prompt, type "list disks" to bring up available disks and then type "select disk 0."
  • 3 Locate the hidden partition. At the command prompt, type "list partition" to view a list of partitions on your disk. Locate the partition with no name and a size of approximately 10GB. At the command prompt, type "select partition (number)."
  • 4 Determine the partition type and unhide the partition. The hidden PQService partition will be either a type 27 or a type 12 partition. If the partition is type 27, unhide it by typing "set id=07 override," and if a type 12, then unhide it by typing "set id=0B" at the command prompt.
  • 5 View the PQService partition. Return to the disk containing PQService by typing "select disk 0" at the command prompt, and then type "list volume" to view the contents of the disk. PQService will be visible in the list, preceded by a number. Type "select volume (number)" and then assign PQService a new drive letter so you will be able to open and view it from your computer interface window. At the command prompt, type "assign letter=f."
Reset eRecovery Password
  • 1 Open PQService. Navigate to the drive containing PQService. Find the file "aimdrs.dat." Right-click on the file and select "Open with" and then "Textpad," "Notepad" or another text editor you prefer.
  • 2 Open the file and find the password. Open the file with your text editor and locate the eRecovery password. Look for a line that reads, "Password=password name," "Hint=the password hint." Write down the password and close the file.
  • 3 Open eRecovery using the recovered password and follow the instructions to create a new password.

Read more

May 23, 2015 | Acer Computers & Internet

1 Answer

I can't correct my password and get into my computer--

keyboard layout is as follows.


If you're saying you just can't see the keyboard keys, that should help. If it doesn't, I suggest getting a hold of a USB keyboard other than the malfunctioning one you have now.

May 13, 2014 | Acer Computers & Internet

1 Answer

My child entered a password and we don't know it. How do I reset the password?

How far does the computer get before it requests the password? If it comes up immediately with a black screen and white letters requesting a password, you will want to open the door on the bottom side of the laptop, where you see a small, coin-type battery or coin-battery pack. You want to have the computer completely off, take out or unplug that battery for a couple of minutes, and then replace the battery and turn it back on.

If it is on a website, you can click on the link that says "I forgot my password" and it will allow you to change the password there. If none of these suggestions work, please let me know a little more information and I will be able to help.

May 10, 2014 | Computers & Internet

1 Answer

Forgot my password on my compaq

You can delete your password using this tool:

Just open that URL and it will download to your computer. Open the .zip file and copy all of the contents to a USB drive, like a flash drive. Then open the command prompt (Start > All Programs > Accessories > Command Prompt) and enter the following:

X: syslinux.exe -ma X:

Except, instead of X:, enter the letter of the flash drive. (When you're looking at "My Computer," it should say the name of the drive with a letter like F: or G:, that's the letter you use.)

Now you have to boot your Compaq from the USB drive. Plug the flash drive into the Compaq and turn it on, but you have to enter the settings. (Every computer is a little different here, it will tell you a command for setup. Enter this.) Follow the instructions on the screen to get to the Boot Order, and move USB to the top. Then Save and Exit and let your computer start. Follow the on-screen instructions with this program and just delete the password. Once this is done, exit the program properly, restart the computer, made the Hard Drive the first thing to boot from in the settings again, and just hit enter when it asks for a password. You should be in!

If you have any other questions about the program, the walkthrough and FAQs are on this page:

Mar 11, 2013 | Computers & Internet

1 Answer

I have switched from hotmail to outlook, but can't retrieve my hotmail mail

1. Go online and access
2. Below the Sign In button, click "Can't access your account?" link and follow the steps to reset password

Reminder: passwords are mixture of letter and numbers. If you have capital letters in your password, use shift key and not CapsLock key for uppercase letters.

Mar 01, 2013 | HP Pavilion Computers & Internet

3 Answers

Have forgoten my password for my computer

Download a password recovery program from the net and run that on your laptop.

Sep 22, 2012 | Panasonic Toughbook 19 Laptop Convertible...

1 Answer

NTLDR is missing this is the message i get then it says press any key to restart when u do nothing happens

remove all the external devices plugged into your computer. and try to restart. if it does not work,
You need to have your Windows XP disk with you to resolve the problem. You just need to copy it directly from the Operating system CD. The NTLDR is responsible for loading Windows so if its is missing or damaged, there's no way you can load Windows back unless you copy it from the CD to your computer.
follow these steps:
1. insert the Windows XP disk in your computer
2.Restart your computer and press f12 to open up the boot menu
3. Select CD/DVDor ODD from the options and repeatedly tap the enter key until you see the "windows is loading files" message.
4. select the option to repair your computer (letter R)
(A command prompt will open)
5. Log into your Windows installation by pressing the "1" key and press enter.
6. You will then be prompted for your administrator password, enter that password. (leave it blank if you do not have a password)
7.type the following:
copy e:\i386\ntldr c:\ (press enter)
copy e:\i386\ c:\ (press enter)
(letter e corresponds to the drive letter of your CD/DVD drive, change it if you have a different letter assigned to that drive. for example: Your DVD drive is drive F, instead of typing "copy e:\i386\ntldr c:\",type "copy f:\i386\ntldr c:\")
8. after succesfully copying the files, type in exit or quit and reboot the computer and allow it to reboot normally.

Hope this helps

Jun 18, 2010 | Computers & Internet

1 Answer

Keyboard letters wont work but only top row Of numbers

On a notebook computer, there is a FN key that when pressed with the appropriate special function key will disable the normal keyboard and enable the alternate letters (printed in a different color) on your keyboard.
Unfortunately, I can't remember which special function key that is--but the icon on it should give you a clue.

Apr 15, 2010 | Dell Inspiron 6000 Notebook

4 Answers

How do you unlock a few locked keys on my laptop

Can you tell me whether this is a bios power on password, a hard drive lock password, or a windows administrative operating system password? I'm assuming that it is asking for a password when you say "locked".

Jun 26, 2008 | Computers & Internet

1 Answer

Window xp home version hanging while typing login password

reload os or load xp when prompt to repair choosse that option select drive enter password and do a system restore from that location.

Apr 13, 2008 | Toshiba Satellite M45-S2692 Notebook

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