Question about Xerox Phaser 8200 Laser Printer

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Dull red on a Xerox Phaser 8400

We have a similar problem. We use the Xerox inks, there are no streaks and we pass the "Light Stripes Test" with flying colours, so to speak. However the reds look dull.

I don't know, but is the colour of the Xerox logo and the red bar at the bottom of the report pages meant to be a bright red? In ours it's dull. If it's meant to be bright read, this would indicate that it's not a driver problem but some issue of calibration in the printer itself. Of course it may be possible to compensate for that elsewhere. Any suggestions gratefully received.

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That normally is a print head issue and replacing the print head is the only resolution I have had that resolves that problem. Sometimes the red will be almost maroon, other times it will be orange.
But is should normally be a pure red.

Posted on Oct 31, 2008

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Xerox 8500 phaser prints brown tint


Most likely the cyan ink is burnt. If the ink sticks are left unused (printing more black than color, this will happen.

Print the test pages for PQ troubleshooting from the control panel and examine each print. Cyan will probably have very dark streaks down the page, magenta should look normal, and yellow also will have dark stripes. You need to replace this burnt ink, and the only way is to print. From within paint (or similar accessory in other OS) Create a full page of cyan, and print about 100 - 200 pages, or until the cyan starts to clear up. Yes it is a waste, but much cheaper than a print head, Do this for yellow as well.

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My Xerox 8400 is printing the wrong colors. Where it's red, it's printing a brown shade and where it should be grey, it's printing green. My logo is grey and red and it's printing all grey, but not the...


Try printing a light stripes test page (Troubleshooting, print quality problems, troubleshooting print quality page).

If you do not appear to have many missing jets but the colours are all just wrong it may be that the ink has gone stale. Run a couple of head cleans and you should see the colours start to improve. If it is getting better, all you can do is keep running head cleans until you have replenished all the ink in the printhead well.

This problem is common in situations where a lot of black and white printing is done, with very little colour.
Alternatively, it could be that your wiper/cleaning blade is not cleaning the head properly and is smearing the different coloured inks across the head, or possibly that your printhead is leaking colours but I think the first solution should solve your problem.
Hope this helps.

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Dull srtipe over almost the middle of medium 3 to 4 mm wide


In the menu under troubleshooting there is a selection called Eliminate Light Streaks. Run it a couple of times that should take care of that, It will blow out the blocked jets.

Mar 19, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

I have a Xerox Phaser 8400 with image problems. After power up it prints a Startup Page - That page is black text which faded and slightly distorted in some areas and in areas that are in Color only...


What you are describing is a bad print head. You can try running the eliminate light stripes several times, and jet substitution, but most likely the print head will have to be replaced to remedy your problem.
You can try googling. Phaser printer print heads or phaser printheads.
There seems to be a secondary market appearing for those print heads. I can tell you from Xerox, if you have no maintenance agreement, they cost $750 per print head.
Honestly, having worked on about every type of color printer known to man, the new solid ink phaser printers, produce a dry ink image of 2400 x 2400 dpi with ink particles that align end to end. The resolution of those printers are remarkable and can be purchased for less than the price of one of those new print heads.
Now for reliable, albeit somewhat not as sharp a color image, but still exceptional, you really can not beat an HP.
The ink stick technology really no longer has the color vividness advantage it initially had. The inks that align end to end, have ended that advantage and are sure a lot cheaper to operate per page.

Feb 27, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Clean an 8400


Replace the maintenace kit and then in the menus run eliminate light stripes and eliminate smears.
There really isnt much else to do.
What you do when you run the light stripes and smears modes the machine removes all the ink from the print head, turns on a compressor and blows out the jets on the print head.
There really isn't a "cleaning " procedure as with a laser printer. If the maintenance kit is good, it pretty much maintanes itself.

Jan 06, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Pages printing blank


Resolving white, light lines or streaks (eliminate light stripes)

From the printer, print the Troubleshooting Print Quality Pages.
With Troubleshooting highlighted, press the OK button.
Scroll to Print Quality Problems by pressing the Up or Down Arrow button. Press OK.

Scroll to Troubleshooting Print Quality Page. Press OK.
Evaluate the Light Stripes Test page for missing printhead jets (missing cyan, magenta, yellow or black color bars).

Clean the maintenance unit's wiper blade and empty the waste tray. A dirty maintenance drawer wiper blade can cause white lines and weak or missing printhead jets. Using a clean lint-free cloth or a paper coffee filter, gently clean the blade with a wiping motion across the entire length of the wiper blade.

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1 Answer

Pinstripes in image after print (phaser 8560)


Appropriate cleaning procedures, as listed in the following tables, should be
performed when specific print-quality or paper transport problems occur.
All cleaning procedures are detailed in the printer’s Phaser 8400 Reference Guide or
the Phaser 8500/8550 User’s Guide.
Light Stripes or Missing Colors
Problem type Solution
Missing or light-colored
stripes on prints.
Select the automated procedure Eliminate Light Stripes from
the Control Panel.
Ink Smears, Oil Spots, or Random Ink Streaks
Problem type Solution
Ink smears on the front,
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Select the automated procedure Remove Print Smears from
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Check the maintenance kit for ink and paper-dust build-up on
the wiper blade.
Oil (drum fluid) on top edge
of print.
Select the automated procedure Remove Print Smears from
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Hope this helps
pdouglasss

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I have a phaser 8400 banding problem. Actually reverse banding. It is ligher ink vertically along left margin and an inch from right margin. Is this a drum problem? It notes I am low on ink and have only...


nope its not a drum problem, That drum never goes bad. You are having a problem with some blocked jets in the print head.
You can scroll through your menu to troubleshooting and there are cleaning modes to eliminate light stripes and to eliminate smears.
Run the eliminate light stripes maybe 2 or 3 times. If that doesn't work, then try the jet substitution mode.
That is better described at Xerox.com, click support, then enter phaser 8400 in the search box, click support again and then enter
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If those do not work then your print head is most likely bad. Thats more likely if you have used non xerox ink sticks.Being low on ink should only give you a message that its low.

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1 Answer

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You can replace the printer for less than the cost of a print head normally..

Jul 08, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox Phaser 8400 Streaking


You can go into the trouble shooting menu and do the "eliminate Light stripes" procedure a few times.
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