Question about Canon Pixma MP500 All-In-One InkJet Printer

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Error 5100 all the time!

Hi my canon kept showing this error 5100! whatever i do! nothing works! i tried the reset thing (hold down resume and press power then let go etc) didn't work! then tried to look for obstructions, can't really see anything! please help! i need to print a few sheets!thanx

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Also i just got one from a thrift store and found that there is a spring catch that holds the carriage up in the rest position and the spring had sprung and was not holding the carriage up and the ink jets got messed up and spewed ink all over the place lol took me 3 hours to clean the gunk to then find the spring problem..... to check this open the cover where the ink is. After the cartridges go to the change out spot on the left then carefully reach in with needle noise pliers and push in and lift up on the purge it should raise then when you ease it back it should lock into place and then there is a spring lever as your looking into the printer closest to you in front of the purge if you pull back gently and the purge does not move downwards then that is your problem its a pain in the @#$ to reset, the bottom of the lodges in front of the lower arm assembly of the catch, the top of the spring it goes forward towards the purge and is wedged underneath a small platform with a small notch about 1/16"x 1/32" but after i did this no more error 5100 now i just need new ink cartridges : D

Posted on Feb 24, 2013

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Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.

Dont Forget say thanks
All The Best: Pineworks

Posted on Jan 28, 2010

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2 Answers

Canon MP560 Gets error code 5100


Hello and Welcome

Error 5100 means that the cartridge can not be detected by the printer.
Actually the printer is not actually loading the cartridge and showing you the error 5100.

To solve these follow the following steps. I hope it works
  1. Turn off printer
  2. Remove both the cartridges from the printer
  3. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches
  4. Return the cartridges
  5. Turn on the printer.
Error will be removed
If the problem exist then then go to Canon authorized service facility for repair. You can also get support by Canon by phone, at 1-800-OK-CANON (1-800-652-2666)

Further assistance i am here to help

Please click on Four thumbs which are given below to this solution "if it is helpful"
THANKS & Keep Using Fixya

Mar 13, 2011 | Canon MP560 All-In-One InkJet Printer

1 Answer

I am getting error message 5100....can't locate the manual...Any ideas? Thanks!


Error 5100 indicates "carriage jam". The carriage is the assembly that contains the print-head and ink cartridges. This error can be difficult to solve because various things can cause it.

Make sure the ink cartridges and print-head are installed properly. Remove them and re-seat them.

Check the gears as best you can for any obstructions.

If the carriage moves to a center position when you open the cover as if to change cartridges, try a reset to clear the error message :

1. Turn off printer (use button, don't unplug)
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal

Sometimes you have to try this a couple of times, if you've never done it before. If this does not work, unplug, wait 3-4 minutes, then re-plug in.

Jan 15, 2011 | Canon PIXMA iP1600 Printer

1 Answer

How to solve service error 5100


Hi Good day try to reset your waste ink pad
Try this method:
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..

Dec 02, 2010 | Canon PIXMA iP1600 Printer

1 Answer

Error#5100 comes on my printer and printer stopes


5100 is a carriage error, check the timing strip for contamination(plastic strip about 1/4" in width)
The unit is not homing, check for obstructions[hitting resume button with power for me]

Reset the printers

1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..

here is the link for other printers: http://www.cyber-ink.com/member-canon.html

Aug 18, 2010 | Canon Printers & Copiers

2 Answers

Canon PIXMA iP1000 - Service Error 5100


It means that the waste ink absorbers are filled and you will need to replace them and take the machine to a service center.. Well thats what Canon says,, then when you get there they say buy a new one..

Any way forget them try this..
1.) unplug machine (power cable from back of printer.
2.) hold the power button down and plug cable back in.the printer light will stay on ,,
3.) still holding power,, press the paper feed button.. light will change to orange
4.) press paper feed button again.. It will turn to green
5.) release power button and enjoy..

Depend on the the firmware skip step 4...

That will bypass canons firmware and reset the counters.. Print as you will now..

Mar 23, 2010 | Printers & Copiers

2 Answers

What does error code 5100


For error 5100 try the following, I know it works on some Canon printers:
Unplug printer, press and hold "resume" button, press "power" button and hold down, release "resume", press "resume", release and press again. Release both buttons and now press "resume" 4 times. Power off. Re-start.
Hope this helps

Aug 18, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Error code 5100 and belt that moves ink cartridge is making noise.


hi there....
since u dint specify ur printer model.... iam giving u a generic reset procedure..... first try this
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..


5100 is a Carriage Home Position Error. if the above reset procedure dint help....
try cleaning the plastic strip that runs the length of the carriage, it may be contaminated.
Use alcohol and a swab.
check the timing strip for contamination(plastic strip about 1/4" in width)
The unit is not homing, check for obstructions.
if even after cleaning the strip ur experiencing the problem then u can be rest assured that its time to call canon...
thank you for using Fixya...
have a nice day
Please rate this solution.
iversh


Aug 01, 2009 | Canon Printers & Copiers

1 Answer

Green and orange lights flashing, saying service error 6000


read all first!
you didn't say how many blinking
and in what order so ...
First thing you need to do is print an EEPROM information page, step number 2 below.
Once you have an EEPROM print you can reset the waste ink counter, if needed, which is step number 4 below.
Service Mode: This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.
Service Mode Operations
With the printer powered off, hold down the "Resume Button" and press the "Power Button".

While holding down the "Power Button", release the Resume Button" and press the "Resume Button" twice in succession. Now release the "Power Button".

The indicator will blink in green and remain lit in green.

Select one of the following service mode functions by pressing the “Resume Button” the specified number of times.

1 time = Service test print.
2 times = EEPROM information print.
3 times = EEPROM initialization
4 times = Waste ink counter resetting
5 times = Destination settings
6 times = Print head deep cleaning

Then press the “Power Button” one time to perform selected function.

If you press the "Power Button" two times it will take you out of service mode.

This information is listed above in this thread and many times in other Canon threads in this forum. I simplified Canons wording so I could remember the service mode functions easier.



PIXMA IP 3000 service error 5100

I got service error 5100 after a paper jam sometimes 5 times blinking orange. in my PIXMA IP 3000

to fix it
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..

or: and Also;
Unplug unit, hold power and reset button down then plug it in while still holding both buttons down;
Then to step 3 above.

Feb 19, 2009 | Canon PIXMA iP3000 InkJet Photo Printer

1 Answer

Printer will not print


5100 is a carriage error, check the timing strip for contamination(plastic strip about 1/4" in width)
The unit is not homing, check for obstructions

If its still persist follow these steps to reset the printer and it work i hope it will help you in yours.

Reset ip2000 / 3000

1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..

here is the link for other printers: http://www.cyber-ink.com/member-canon.html

Nov 15, 2008 | Canon PIXMA iP1600 Printer

1 Answer

I have a Canon i560 printer and it keeps coming up with error 5100. what do I do?


Error 5100 points to a "carriage jam"
The carriage is the assembly that contains the printhead and cartridges.
This error can be difficult to solve because various things can cause it.

, maybe there is some packing or packing tape that is obstructing the carriage.
Verify that the carts and printhead are installed properly.

Check the gears as best you can for any obstructions.

If the carriage moves to a center position when you open the cover as if to change cartridges, try a reset to clear the error message :

1. Turn off printer (use button, don't unplug)

2. Hold down Resume button and press Power button.

3. Keep holding down Power button and let Resume button go.

4. Press Resume button 2 times then let BOTH buttons go.

5. Green lights will flash and then stop blinking.

6. When green lights are solid, press the Resume button 4 times.

7. Press the Power button and the printer should turn off, if not, press the Power button once more.

8. Your printer should respond as normal

Sometimes you have to try this a couple of times, if you've never done it before.
If this does not work, unplug, wait 3-4 min, then re-plug in.
goodluck hope it works

Sep 21, 2008 | Canon Printers & Copiers

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