Question about Creative Labs Zen Digital Media Player
I charged my Creative Zen for a couple of hours and I came back to see how much was charged. When I looked at the screen, I saw that the Zen was off but, the screen was flickering white.
I unplugged it and I tried using a paper clip to reset the Zen but, it's not doing anything. It still won't turn on. If I plug the Zen back onto the charger, the player won't turn on. There is no blue light coming from the power switch. All I see is a white flickering on the screen.
Oh please, don't tell me this thing is toast. Anyone have any help??
is it a battery problem?? or other problem..
SEEMINGLY RANDOM PROBLEM
I've seen a million reasons why people think their Creative Zens are going to the white screen of death. I've tried a million different things myself in trying to 'solve' the problem. The only quick-fix that has worked consistently was freezing the Zen (in a plastic bag, of course). After freezing it, it always boots fully the first time I turn it on, but your guess is as good as mine as to how many times it will work before having to freeze it again.
PUT THE SQUEEZE ON - CAREFULLY!
To me, the problem has always seemed like it had to do with a lack of connection or contact inside the thing. So, my next theory has proved - so far - to work even better than freezing. However, it's a bit of a risk to the LCD screen. I noticed the casing seemed a bit "loose", so I squeeze it (be careful not to break the LCD!!!!) as I turned it on. The first time I did this was last night. The Zen has properly booted every time I've turned it on since then. I've left it for hours and turned it on occasionally when I've thought of it...and presto!
I ASKED AN EXPERT!
My brother is an electronics expert. I described the problem to him and asked his opinion. Without going into detail (that I can't remember anyway), he concluded that there are contacts in the casing for the LCD that just aren't quite making the contact.
I fail to understand why Creative refuses to do anything about this problem when it seems that it would be a simple fix. I understand that they have more lucrative business to attend to, but selling a bum product and not even acknowledging the problem - much less fixing it - just isn't right.
Posted on Apr 17, 2009
Same problem, connected it to my comp, came back 15 min later and it was flickering white. Been a dud ever since. Its a pity because I thought this was really a great player + all my music is going to be goneeeeee :(
Posted on Jul 09, 2008
Actually, i saw that updating it can make it worse. is there such thing as downdating? if there is, do it! some other people said to put in iin lock, wait till it goes black, and then turn off. i tried this and my player didnt go black
Posted on Apr 07, 2009
Mine is doing that too but it use to freeze up then i would restart it but now it wont go past the start up screen!!
Posted on Oct 14, 2008
I was told if you update your firmwire, on support at creative labs, it will help.
Posted on Sep 09, 2008
Have the same problem ..i plugged mine into my laptop came back in a minute and picked it up and it was hot as hell on the back side .. now i have the symptoms you describe .. my guess is the batter shorted and dumped voltage .. = dead
Posted on Jun 23, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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