Question about Canon EOS 400D / Rebel XTi Digital Camera

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Camera doesn't appear to be working

I have a Canon EOS 400D camera and I have a fresh battery in it, but when I try and turn it on, nothing appears on the screen (like it's not working) and then when I try and turn it off, the battery light stays on until I take the battery out.

It's not even 12 months old yet. Got any ideas on what could be wrong with it?

Is very frustrating!

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  • billyghatora Jul 08, 2008

    I also have the same problem. My 400D is 10 moths old. It works fine for a while, then all of a sudden it almost like locks up. Even if the camera is switched off, the battery light remains on, and will not go out untill the battery is removed and refitted.

  • tmcfayden Jul 13, 2008

    I have this camera...it's brand new. Battery problems is all I can think of. Installed fully charged battery that came with the camera and the set date came on screen for about 5 seconds then all went black. No power. Nothing. I haven't been able to shoot one photo even. Of course camera store where I got it isn't open today so I can get help from them. Thought I'd try here. I am so frustrated. Whole lot of $$ to invest in a camera and it doesn't even work.

  • frazer_clark Jul 29, 2008

    I have the same problem, I insert a fully charged battery and the camera doesn't fully turn on. - the green light comes on, the flash will pop up but the screen never lights and it wont take pictures, i have tried another battery same problem. If i take the battery out and recharge it for a short while again it sometimes works. I know when it is going to work as the red light to the bottom right of the screen flashes when pop the battery in.

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  • 51 Answers

Hi
Take the cameras back to the dealers. Even more so if you are coming to the end of the warranty. This sounds like a hardware fault. The cameras should operate without this sort of hitch and when you get the little red (read/write/power) staying on after you have switched it of and you have not just taking a strings of shots i.e. it is not writing to the card this is normally hardware failure. I had the same sort of thing on a 30D i used to have it turned out to be something which Canon replaced the main circuit board to get it working again.

Regards

Posted on Jul 16, 2008

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