Question about HP LaserJet 3800dtn Printer

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Hp 3800dtn standard top bin full remove paper error

We just picked up this printer and right off the bat this is the error we are getting. No matter if there is paper or not in the tray.I looked to see if anything in and around the tray area was broken or stuck. Also looked around the paper exit area , but maybe I don't know exactly what to look at. Any help would be greatly appreciated.

thanks

Aaron

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  • drh0 Jan 12, 2009

    Yeah, very likely you have a broken top paper bin exit flag. It's on the TOP where the paper exits...has nothing to do with the paper tray.

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Maybe your paper sensor flag is stuck or broken if you pull the tray out of the machine there should be a little black plastic sensor flag hanging from the top middle of the slot where you pulled the tray out from if its stuck up or broken the tray will always sense its full of paper.

Posted on Jun 20, 2008

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SOURCE: Hp 3800dtn standard top bin full remove paper error

top bin full error is hte lever sensor where you see the paper coming out, the lever is stuck in the up position.

It's used to tell you to remove the paper from the exit because it's too full.( Too many copies on the top)

Posted on Jul 21, 2008

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