Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

1 Answer

I have an HP 6500 printer. Worked fine yesterday, today am getting the message "the cartridge cradle cannot move. Please turn device power off. Check device for a paper jam or other obstruction". I have verified there are no jams, done a semi-reset (#6). It appears that my problem is that the waste ink absorber is not moving, therefore when the cradle tries to return to the right/park, it can not. HP has been of no help as my warranty expired 9 days ago. Yes, you read that correct. 9 DAYS

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 175 Answers

Check to see if your credit card offers extended warranty. That's why I buy EVERYTHING on an American Express card, which adds 1 year of warranty beyond the manufacturer's on everything you buy.

These devices are disposable, and HP is particularly fragile. I wouldn't buy another HP product. When you decide to replace this, you'll be a lot happier with Canon or Epson.

Posted on May 20, 2017

6 Suggested Answers

  • 1 Answer

SOURCE: The print cartridge cradle cannot move.

"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

Posted on Jan 13, 2009

  • 32 Answers

SOURCE: I have cannon pixma ip1500 printer sold in good

Inkjet printers have a fibrous pad inside them that collects the waste ink from cleaning the print head. Over time, this pad fills up with ink and can no longer hold any more. When this occurs, the printer indicates a "waste ink full" error.

Replacing the waste ink absorption pads is something an authorized canon service facility can take care of for you. Once they are replaced, it'll be functional again.

Posted on May 28, 2009

roit
  • 28 Answers

SOURCE: waste ink absorber is full,

hi,
CANON PIXMA MP160 All-In-One InkJet Printer
has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
75aba9d.jpg3f22050.jpg

http://www.canon.com/printer/prob676ijt65/solution

prirweto-i-5

Posted on Sep 04, 2009

  • 191 Answers

SOURCE: HP PSC 1500 series print cartidge cradel cannot move?

Does is look/sound like the cradle is attempting to move? Make a loud popping sound? There is small belt that is used to guide cradle across the platen. Take a closer look to see if anything is obstructing that belt. It's rubber and looks like it has gear teeth on it and fits around white gear wheels on side of cradle.

If it doesnt' move at all, a hard reset might clear it. You'll have contact HP support for that as each printer model is different. Some you just hold the power button in for a certain number of seconds.

A soft reset can be tried by unplugging power cord from printer and waiting 15 seconds then reattach power.

Posted on Oct 05, 2009

  • 1 Answer

SOURCE: I have a HP C3100 print cartridge cradle cannot move

I'm glad to see that I'm not the only one who has had this problem without a solution. I found that by moving the print cartridge (with the power on) all the way to the left, closing the door, powering it off, then powering it back on, then doing the test print (cancel and color start copy key), it would print. Had to do this 2-3 times. Then tried printing a document and it printed. So far, it 'appears' to be working OK. Hope it keeps working, otherwise I will just have to get another printer...

Posted on Dec 20, 2010

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP 6500 Wireless printer doesn't even show up. It worked fine yesterday! I can't find the disk to start it over. What happened?


Hi Dave,

Open www.hp.com and enter your product # as 6500 in search bar and hit enter key

Select Software and Drivers Download ( or support for HP Officejet 6500 Wireless ) and choose the operating system to download the drivers and install

Regards,
Sean

Feb 26, 2013 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Bad Printhead


Did you put in Genuine HP cartridges? HP printers don't like generic cartridges or refills...

Jun 27, 2012 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Hi, my HP Deskjet F380 wont printi. Ths error message comes up : "Mechanism Error: The print cartridge cradle cannot move. Turn the printer off, free the cartridge cradle, and turn the printer back...


when you open the cover of the printer where is the cradle located? if it is in the right push it to the left corner,then plug the unit observe, if still not work check if it is on the left push it to the right, be sure to unplug first the unit before executing this method, then on again the unit

Aug 07, 2011 | HP DeskJet F380 All-In-One Printer

1 Answer

My printer was working fine and suddenly when I tried to print a message came up "remove and check cartridges". I did that and continue to get the message. I turned off the printer, unplugged...


hi

Did you make sure they were not expired when installed in the printer?

Still what i can suggest you to do is. Remove the cartridges clean the contact on the cartridges and also in the printer. And turn off the printer. Now turn on the printer and wait for the printer to show error for cartridges and now you can install them back and try,

Jul 19, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I have an ongoing problem with my HP Officejet 6500 wireless printer. Everytime I need to change the three color cartridges, I get the same error message: "The following ink cartridges appear to be...


This normally happens when the "window" on the ink cartridge is dirty. It may not even appear to be dirty, which is hard to tell, because it is a cloudy and dark gray color, but it still needs cleaning.

The manual (at least on 6500) says to clean the little "window" on the cartridge. For some reason this needs to be done even though it is new and you receive the message.

If cleaning with a normal cloth does not work, try cleaning it with some rubbing alcohol as well as this usually does the trick.

This has unfortunately been a common problem with the HP6500 printers.

May 05, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My HP Photosmart C4400 keeps giving me the message, "The cartridge cradle cannot move. Please turn device power off. Check device for a paper jam or other obstruction." Two days ago, early in...


sure
or paper scraps in side blocking key sensors or other parts
clean all that chaff out first.
blow it and brush and pluck it all out.
there is nothing simple on printers, and 10000 types.
if fails to work after all that , it needs service.

Mar 16, 2017 | HP Photosmart C4400 series

1 Answer

HP PSC 1500 series print cartidge cradel cannot move?


Does is look/sound like the cradle is attempting to move? Make a loud popping sound? There is small belt that is used to guide cradle across the platen. Take a closer look to see if anything is obstructing that belt. It's rubber and looks like it has gear teeth on it and fits around white gear wheels on side of cradle.

If it doesnt' move at all, a hard reset might clear it. You'll have contact HP support for that as each printer model is different. Some you just hold the power button in for a certain number of seconds.

A soft reset can be tried by unplugging power cord from printer and waiting 15 seconds then reattach power.

Oct 05, 2009 | HP PSC 1510 All-In-One InkJet Printer

2 Answers

Cartridge cradle can't move, says paper is empty when it's not


OK....try removing the carts, close the printer, turn off, then disconnect...alot of the problems with the newer HP printers has to do with their ROM memory....if that doesn't work, then there is defintely something in the paper path, no matter how small. Try to eliminate the copy function....does the error happen as soon as the printer is finished powering up??

Jul 23, 2009 | HP Deskjet F2210 InkJet Printer

3 Answers

The print cartridge cradle cannot move.


"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

Nov 18, 2008 | HP Photosmart C3180 All-In-One InkJet...

Not finding what you are looking for?
HP Officejet 6500 Wireless All-in-One InkJet Printer Logo

102 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...