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Wireless Connectivity lost

I have had my router for over a year and all of a sudden lost the connection (maybe due to crazy storms in the area). When you click on the wireless connection icon, it would not connect despite having a strong signal. I tried to reset the router and may have made things worst -- my PC has a USB connection and I cannot get an IP address for the router because it is not connected to the PC.

My current connection is as follows: Netgear WGR614 router is connected to the modem (via an ethernet cable) and the PC is connected to the modem (via a USB cable).

Please tell me how to reconnect the router....

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  • Roxie72 Jun 20, 2008

    Answer to questions:
    1. I have cable modem (SBV5120 Surfboard Cable Modem)
    2. My PC is indeed connected to the modem via a USB cord (NOT to the router as directed by all instructions)
    3. No the PC is not trying to connect -- it is already connected to the modem. It was the laptop that was trying to connect despite strong wireless connectivity status. This is on longer the case now that i "reset" the router..

    I really appreciate your help..


  • Roxie72 Jun 20, 2008

    (Not certain this was posted correctly -- so will repeat)

    Answer to questions:
    1. I have cable modem (SBV5120 Surfboard Cable Modem)
    2. My PC is indeed connected to the modem via a USB cord (NOT to the router as directed by all instructions)
    3.
    No the PC is not trying to connect -- it is already connected to the
    modem. It was the laptop that was trying to connect despite strong
    wireless connectivity status. This is on longer the case now that i
    "reset" the router..

    I really appreciate your help..

  • Roxie72 Jun 21, 2008

    C --

    I have Windows XP and I connected the modem to the laptop to configure.

    When I type 192.168.0.1 the login to the router does NOT come up (it comes up as a web search) so I am not able to go through the login.

    Once again, I am lost.... still does not work


  • Cliff Randi
    Cliff Randi May 11, 2010

    Hi Roxie72

    I need a little more info to help you with this.



    1. Do you have DSL or cable for broadband service?

    2. Verify for me that your PC is connected by USB cable to the modem or is it connected to a wireless adapter.

    3. Is the PC you are using trying to connect wirelessly? If so - what is it using to connect wirelessly.



    Make sure your modem is connected to the routers uplink or WAN port. Make sure your wireless adapter is connected and functional on your PC. Let me know and we will go from there.

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  • 8 Answers

Greetings Roxie
Are you using XP or Vista?

The default ip address for a Netgear 192.168.0.1 - the default user is 'admin' and the default password is 'password'. Is it possible for you to run an ethernet cable from your PC to the router or from your laptop to the router so we can address its configuration?

Once you have connected the cable, wait about 30 seconds and then open Internet Explorer. In the address bar type 192.168.0.1

At this point the login to the router should come up. If it doesn't report back and let me know. If it does - log in using the default info I listed above. Verify that your connection type is DHCP. From there go to the wireless settings page. Make sure that wireless is enabled and make note of the name (SSID) of your network. Also take note of what channel you are broadcasting on. By default it is probably 6 but you should probably change it to 11. You can also enable or disable the security encryption from this page but lets disable encryption if it is not already disabled.

Once you have verified these items are present and enabled, save the routers configuration. Disconnect your laptop from the router. Unplug the power to the router. Unplug the power to the modem. Make sure all of the lights on the modem go out. Stand tall and sing our national anthem (wait about a minute) and then plug the modem back in. Once the online light has gone solid green plug the power back into the router.

Now go to your laptop and observe the little computer icon in the lower right by the clock. Does it indicate that there are networks available? If so - double click on it to see the available networks. Make sure you are connecting to YOUR network (the SSID we took note of earlier). If it says connected - you should be OK. If it says anything else let me know what it is. Good luck!

-C

Posted on Jun 20, 2008

  • Cliff Randi
    Cliff Randi Jun 21, 2008

    Hi Roxie

    Lets try something. While your laptop is connected to the router via an ethernet cable - click on start and then RUN. In the box type 'cmd' (no apostraphes)



    You will get a DOS window with a command prompt. At the prompt type 'ipconfig'



    It should spit back 3 numeric addreses. The one for your ethernet connection should be 192.168.0.xx with the xx being any number from like 1 to 200. Also make note of the numbers for the gateway. It should be the same as the ip address of your router. If anything is different let me know.



    At this point - I am considering that you might have a virus or a security software that has gone nuts and locked you in. It happens. What are you running for antivirus and/or antispyware. Are you using a firewall program like ZoneAlarm or Norton Internet Security?



    Thanks!

    C

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