Question about Microsoft Zune JS8-00001 Digital Media Player

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Rello 30gig zune need help

I was useing my 30gig zune today and all of a sudden it shut down.I let it sit for about 15hours and it still wont come on.what should i do to try and make it turn on again.

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You can try and reset it by holding on the back button, and up on the d-pad. that should work it did for my 30 GB

Posted on Jun 27, 2008

  • tsqared Jun 27, 2008

    let me know if that works and if it doesnt i could try and find another way to get your zune on

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My 30gig zune is froze and unresponsive. Please help


there is a "lock" button on the top on the left side make sure this switch is turned to off.
Try one or more of these solutions to resolve this problem:
  • The Zune may be locked. Move the hold switch to the unlocked position. It may help to move the switch back and forth. Then press the play/pause button for a second.
  • The battery may be drained.try recharging it
  • To reset your Zune, press and hold the back button while pressing up on the Zune pad. Resetting turns Zune off and on again.

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My zune middle button won't work


well i had the same problem for about 3 months...i tried doing research and found a website...http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm...i took my zune apart and then followed the steps only till step 5..then i let it sit out like that for about and hour, then i put it all back together and my buttons work..there is also video on youtube for problems like this, simply go to youtube and type in <Take apart zune to reset (doesn't work)>

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Battery is dead.... Let it sit connected to the pc it will come back on.

Jan 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

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Disassemble and disconnect the battery for about 10 seconds. All Zune 30's apparently siezed this AM. MS is working on their solution, not sure when it will come out. The battery disconnect is at least a temp fix. Mine works fine after doing it.

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3 Answers

My 30 gb zune is frozen


There's a fix:

Your zune will need a "hard reset."

To do this, use a small screwdriver to pop off the plastic shielding where the zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connecter. Your zune should start up immediately. Press the backing of the zune down (make sure headphone jack is aligned) and put the screws and cover back in place.

It's an easy process but if you're unsure don't attempt it.

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1 Answer

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reconnect to a computer with zune software all 30gig zunes had a newyears bug they should all work now once connected to a pc

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This happened to me today actually, all you have to do is hold down the back button and up on the pad and it will reset. =]

Oct 26, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

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yes, it can be fixed. rapidrepair.com offers replacement screens for 89.99 and will even replace it themselves if you decide to send it in to them. at this point in time, you might be better off buying a new zune 30 (considering i got a brown one for my sister for about 60 off amazon over Christmas) or just saving up for an 80.

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1 Answer

Music files for ZUNE


Those files are probably DRM protected. Burn them to a disc and rip them into Zune. Be prepared to do some artist and album info editing.

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