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Gateway e4100 "no audio device"

It looks like you know what you're talking about, hopefully you can help me. I am running a Gateway e4100 which I recently formatted. Everything went fine except I can't seem to get the right drivers for my Multimedia Audio Controller, and I can't figure out how to make my audio device show up under cpl. I've been working on this for a few days and am finally asking for help. I know what I'm doing if you need to get technical..just can't get this one. Thank you very much in advance. -John Carr

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Hi John,
The multimedia audio controller is the sound driver.
Create a folder on you're desktop.
Download this driver for the Gateway e4100 PC.(Scroll down to motherboard downloads, & scroll a bit more until you see the sound drivers).
http://support.gateway.com/support/drivers/search.asp?st=pn&param=2800471
There are 2 drivers listed. Read the description under each. One lists motherboard names. After downloading into the folder run the exe within the folder. Open device manager. Right click on the multimedia audio controller once & left click update driver.
Windows hardware wizard will open. Click No, not at this time. Than click the next button. Another window will open. Left click once in the circle next to, Install from a list or specific location (Advanced). Than click the next button. Again, another window will open. We want to remove the green check mark next to, Search removable media (floppy, CD-ROM...). Click the green check mark once & it will go away. Click the browse button & point windows to the uncompressed folder within the folder you stored the sound driver. Once high-lighted click ok. Windows should install the driver software & add the sounmax icon into you're control panel. It will also install an icon down by the clock.

Good Luck!
If you still have troubles let me know.
Mike

Posted on Jun 21, 2008

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