Question about Janome Memory Craft 5700
(Have seldom used machine since purchased.)
Plugged in machine, turned on switch, screen opens normally, then clears and displays error message #1. Cannot clear. Machine does not work.
Any ideas? Can't find anything about error messages in the instruction book.
I had the same problem. It was plug ed into an extension cord as soon as i plug-ed it into the wall socket presto it works. I sure hope your problem is this easy.
Posted on Jul 22, 2009
E1 message means "Fail to initialise stepping motor for zig zag" Either something has jammed the mechanism (broken needle, thread etc) or the stepping motor has failed....if you cannot find obstruction easily, then this is one to send to the Janome service centre for assessment and repair
Posted on Aug 27, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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