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RCA DRC8335 VCR/DVD-R "Hello" screen on the unit face... completely locked up. I've held the on button to reset, and it does. But power up goes back to "Hello". I have a VCR tape stuck because it won't eject... DVD tray won't eject. Nothing.

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  • Anonymous Sep 07, 2008

    SAME!!!!!!!!!!!!!!!!!!!!!!!!!! Hello is only thing that comes up and i got a VCR stuck in it :(

  • allison1207 Sep 29, 2008

    Same thing here. Turns on and stays on the HELLO HELLO HELLO.and nothing works! Help Please!

  • Gordonclan6 Oct 08, 2008

    We too are experiencing the same problem---completely locked up. Can't shut it off, can't eject the DVD---which needs to be returned to Blockbuster. We even unplugged it and nothing changed when we plugged it back in. How can we fix it?

  • Anonymous Nov 10, 2008

    wont get off hello on screen just froze up what do i do

  • PREACHERDAD Dec 10, 2008

    hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello - HOW ANOYING! HELP ME!!!!!!

  • Anonymous May 12, 2009

    as it says is hello hello hello and my vhs tape is stuck and the movie was water boy now im sad =[

  • Anonymous Mar 28, 2014

    Curtis DRC8335 vcr/dvd converter will play dvd but a tape will not play but the motor is running

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Posted on Oct 01, 2008

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This problem is normally caused by a dvd player with a dirty lens that it cannot read or detect a dvd in the player. At the same time if this is a dvd/vcr combo a vcr that will not load or is stuck can cause the problem. These can be checked by taking the screws off the unit and taking a look at the position of the dvd laser lens or the vcr position to see if it is in the fully eject position. The part that holds the laser lens to read the dvds can be moved manually back and forth to dislodge it from a stuck position with the power off. Depending on how long it sat around it could just be stuck. You see when you first turn the power on to the unit initially or try to eject a dvd, it will cycle through and try to read a dvd even though there is not one there on power up. If that assembly that moves the lens to read the dvd cannot move, it will cycle off and turn itself off even though you try to reset it with the power button.
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