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Answering blackberry with Plantronics ATT V521

Whenever I try to answer my blackberry on an incoming call, I press the button on my bluetooth headset but nothing happens. I then have to press the answer key on my cell phone in order to take the call. The bluetooth works great with the voice dialing feature but answering is another problem.

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  • Anonymous Jul 01, 2008

    I can't answer a call with my TREO 680.

  • moonchiled Aug 27, 2008

    i have just the opposite problem. i can answer just fine, but cannot connect voice dialing. worked when i first got the blackberry curve but 3 months later now it doesnt. idk why.

  • ochap66 Dec 22, 2008

    I have BOTH problems. I can't answer or call out, and basically can't use the ATT V521. It blinks a pretty blue light, but that's all I got for $69.99. I say BOOOOOO to ATT and Blackberry!

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1 Answer

I pull the battery from my blackberry and I can use the voice dialing again.

Posted on Sep 16, 2008

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1 Answer

How can I make working plantronics 232 with my verizon blackberry 9650


The headset must be put into pairing mode. Once you make your Blackberry phone discoverable, then put the Plantronics 232 headset into pairing mode by pressing the call control button until it flashes red and blue. If it's not flashing red and blue, then it is not in pairing mode. Here is a link for the pairing instructions for the 230 headset (which is the same for the 232):

Plantronics Explorer 232 User's Guide

Good luck from Headsets Direct!

Dec 04, 2011 | Plantronics Explorer 232 Bluetooth Headset

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My Plantronics Voyager Pro begin emitting a continual ringing when I pair to my Blackberry. I've tried deleting the headset and re-finding it and it still rings when connected. This issue first appeared...


It sounds like a defective headset. Call Plantronics directly at 1-800-544-4660 x 5538 to troubleshoot and if it's defective, they will assist in a replacement.

Good Luck from Headsets Direct!

May 04, 2011 | Plantronics Voyager PRO Bluetooth Headset

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Plantronics voyager pro plus is connected and paired with blackberry tour. when a call is coming in, I cannot answer or hang up the phone from the bluetooth headset.


Make sure that your Blackberry's headset mode is activated. If the headset mode is turned on in the Blackberry menu and settings, you may also need to re-pair the headset to your phone to make sure that it has a good connection. Before running through the pairing process, be sure to totally delete the headset from the Blackberry's menu. You may want the headset turned off for this process.

Once you make your Blackberry discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions.

Plantronics Voyager Pro Pairing Instructions

Good luck from Headsets Direct!

Mar 09, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

Can you play music through a plantronics 220 from a Blackberry 9700?


Yes! I have the same phone and headset :) When your in the song (and your bluetooth is connected, press the BlackBerry button, and select, "enable headset".

Jul 15, 2010 | Plantronics Explorer 220 Bluetooth Headset...

1 Answer

CAN'T GET MY BLACKBERRY 8330 TO PAIR WITH MY


Did you do the steps listed here?
This is the Plantronics information.
Your new headset includes Plantronics QuickPair technology to simplify
the Bluetooth setup process. The rst time you turn your headset on, your
headset automatically enters pairing mode for 10 minutes. Once paired
successfully, your headset stays on for instant use.
If not sucessfully paired after 10 minutes, your headset automatically
powers o. When you turn the headset on again, it automatically goes
into pairing mode until successfully paired with a Bluetooth phone.
To pair your headset for the rst time:
Turn ON the Bluetooth feature on your phone.
TIP: For most phones, select Settings/Tools > Connections > Bluetooth > On.
See your phone’s user guide for more information.
Press and hold the call control button to turn on your headset. (The indicator
ashes red/blue to show that the headset is on and in pairing mode.)
TIP: If you don’t see the red/blue ash, press and hold the call control button to
turn your headset o, and then press and hold the call control button again until
you see the red/blue ash.
Use the commands on your phone to locate your headset.
TIP: For most phones, select Settings/Tools > Connections > Bluetooth >
Search > 520Plantronics. See your phone’s user guide for more information.
When prompted for the passkey, enter 0000.
When pairing is successful, the indicator on your headset ashes blue. Your
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Apr 15, 2010 | RIM BlackBerry? Curve 8330 Cellular Phone

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Need numeric code to pair with blackberry pearl 8100


when pressing the call button to turn on hold it a little longer then usual after the headset has turn on, it will flah red and blue, then simply do a bluetooth scan with your phone, it will detect the headset.

May 30, 2009 | Plantronics Explorer 220 Bluetooth Headset...

1 Answer

Bluetooth is paired and on but instead of answering calls, send call straight to voicemail.


Is there a visble window setting You may have to change it to be visible to your phone for more than a few minutes. Check your setting on answering or sending all incoming to the answer machine. Press the large face button to answer a call.
http://safemanuals.com/user-guide-instructions-owner-manual/PLANTRONICS/EXPLORER%20220-_E link to playtronics for user manual.

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1 Answer

Plantronics 330 no longer pairs with Blackberry 8310.


I believe that the bluetooth symbol that you see indicates that bluetooth is enabled on your Blackberry, not that you are connected to a device (at least that's how mine works).

Here are some suggestions:

First, if you are on BES, check with IT to make sure no changes were made (they can block bluetooth).

Next, make sure you are using the most current software. It should be: v4.5.0.108. If you are using an older version, definitely update your software because the 8310 is known to have bluetooth issues.

Do you see your headset listed on "paired devices"? If so, I suggest that you delete it before upgrading the software.

Once your headset is no longer listed (or if it wasn't in the first place), re-connect it to your Blackberry as follows (apologies if you already know this part):

1. Re-set your headset:
Turn the headset off.

Press and hold down the control button.
After 6-10 seconds, the light will flash blue, then it will flash red, then blue.
Release the button when you see the red/blue.

2. On your Blackberry:

Open "Options"
Open "Bluetooth"
Open menu within Bluetooth
If not already on, click "Enable Bluetooth"
Open Bluetooth menu again.
Open "Options".
Turn "Discoverable" to "Yes"

Open the Bluetooth menu a 3rd time.
Click on "Add Device".
Your Blackberry will search for your headset.
If you are prompted for a Passkey, use 0000 (that's 4 zeros).
After a short time, your headset will appear on your Blackberry.
It should appear as Plantronics 3xxx.

Make sure you go back into Bluetooth Options and change "Discoverable" back to "No".


Once you have established a new connection with upgraded software, you should have no trouble with "Transfer Address Book".

Hope this solves your problem.

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 Plantronics Support Phone Number: 1-800-544-4660 
Do not use the power button to sync.
To sync device, Press + button (volume) and Silver button (on boom) at simultaneously. LED Light will blink RED & BLUE.  Device ID should appear on your screen.

Jan 14, 2008 | Plantronics 510 Voyager Headset - PLN-510...

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