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all machines come with installed Transit bolts, these are removed before the machine is used, and should be kept in case you need to move the machine later on. The transit bolts lock the drum to prevent movement whilst moving the machine. If you do not have these, I would suggest looking for some. However I have moved a machine without the bolts in and as long as you are reasonably careful there should be no problems.
Chech the shocks, and springs. Also chech the counterweights bolted to the tub. You will need to open up the machine to do this. If you've only had in since April, then its still under warranty. You should contact lg and have then send an authorized servicer to take a look at it.
If this is a front loader the quick answer is that you should be able to see whether there are any transit bolts by taking the top off. The whole drum structure, possibly with large lumps of concrete attached, should be free to move.
If not, which is likely, the fixings should be visible.
Sorry- I don't know for top loaders!
The problem might be that at the back of the machine the transit bolts are still in to find out how to remove look in manual. The way you described it sounds like the transit bolts are still in and need to be removed. if the bolts are out the machine need to be levelled and feet checked so that it is all secure. hope this helps.
Hi just read your posting.In my experience with front loaders they all have transit bolts .The reason being is that the internal bowl and tank are separated from the outside frame by suspension rods and, or springs.The easiest way to tell on most front loaders is to look for the holes in the back of the frame of the machine where the bolts attach the frame to the tank .Hope this helps and good luck.
Highly unlikely any damage will have been done so long as it hasnt been in use for a long time (weeks).
In a front loading washing machine, most of the mechanicals inside are held between springs at the top and dampers at the bottom. The transit bolts are used to minimse how much movement can ocour whilst the machine is in transit as excessive movement could damage the springs/dampers. When they are removed, normal movement of the mechanicals helps keep the machine stable and minmises vibration.
So, the worst that happens when the machine is used with the transit bolts in place is it vibrates alot, and possible moves about.
Remove the bolts as soon as possible and it should be fine.
Hiya .. the transit bolts are located under the lid at either side ..or at the rear... they are fairly long bolts which hold the drum and balance in place.. until installation. they will be sheathed in fairly hefty rubber grommets.
Screws for removal of lid located at the rear..2- or 4.. remove these slide lid front to back.. remove bolts if they are they are present... refit lid... note uneven siting of an appliance can cause excessive vibration as well!