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Ricoh GX 3000 Error 990 on start up. - Office Equipment & Supplies

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  • 2 more comments 
  • Tony_Di Aug 19, 2008

    My GX3050 started this morning with the same error. Did you find a fix?

  • Anonymous Nov 26, 2008

    My GX3050 started this morning with the same error. Did you find a fix?



  • Anonymous Feb 19, 2009

    ricoh gx3000 error 990

  • Yasirrisay Mar 25, 2009

    I have GX7000 Brand New showing Error 990 and no body can do ANY THING to this powerfull machine ..I need Assistant E-mail me please.

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SOURCE: have error code 990 on ricoh gx 3000 printer how do i clear this?

you can try pulling out and reseating the Waste Ink tank which is located behind the machine behind a plastic door cover (left side of machine as you are looking at it from behind). Turn the machine off and on using the main power switch. If the code comes back then you will more than likely need a new Waste Ink Tank.

Posted on Apr 24, 2009

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Have error code 990 on ricoh gx 3000 printer how do i clear this?


you can try pulling out and reseating the Waste Ink tank which is located behind the machine behind a plastic door cover (left side of machine as you are looking at it from behind). Turn the machine off and on using the main power switch. If the code comes back then you will more than likely need a new Waste Ink Tank.

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We got the same error on our machine, so I called Ricoh Direct Tech Support and they said it is a known manufacturer's error. All you have to do is 1. make sure your product is registered, 2. call them up and tell them the error and 3. they will send you a new machine. You will have to send back the old machine in the same box, but they provide the RMA for you to ship it back in.
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