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My laptop has got a virus and I cannot get it fixed no matter what I tried. I want to reinstall the operating system, but I don't know where my Operating System Disk is. Is there any other way to reinstall the system without the disk? I have the disk with all the pre-installed programs, I just need ti reinstall the system.

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You eather need to find the disk or contact www.microsoft.com and have them send you a new one there is realy no other way to do this

hope this works for you

Posted on Jun 20, 2008

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What is the brand of your computer? some branded computers have an image inside the hard drive which you just need to access like in some dell computers. try checking out the manufacturer. try also looking inside your hard hard drive or click my computer.. if there are more than 1 drive inside and you just have 1 hard drive installed chances are the other drive could be the factory image of your system which you can try to restore
for proper image restoration try to contact the manufacturer of your computer

Posted on Jun 20, 2008

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Dell inspiron 6000 XP has been infected by a virus.How do I erase the virus from my laptop without having to resort to buying the required software from an online software company thats probably cause


Well,if you don't want to buy a software to erase it,then you should have to reinstall your operating system,delete all partition,and INSTALL AN ANTIVIRUS
try AVG antivirus,it's FREE and easy to update,don't want to buy something don't you?
P.S it's hard to restore a computer which is already infected without reinstalling the operating system

Aug 23, 2012 | Dell Inspiron 6000 Notebook

1 Answer

When i turn on my laptop it ask for a password in blue and then there is a blinking curser and black screen it wont do anything after that unless i press f2 reapeatedly or f12 but i cant fix nothing on the...


There are two types of password:
1. BIOS password. To remove the BIOS password, the solution is, remove the BIOS battery. Location of the BIOS battery, the bottom of the laptop. So you have to unscrew the bottom of the laptop, find the BIOS battery and release approximately 7 seconds, then plug it back. Then, turn on the laptop, enter the BIOS by pressing F2, do the setting the date, time, etc.

2. Password Log on. When turning on the laptop, and log on, then we are asked to enter a password, but we never give password to log on. However, when we enter the password, always fails, it means the virus-infected operating system (operating system has been controlled by a virus). These cases often I meet, the Windows XP operating system is infected with the virus. The solution is to reinstall the operating system. Repair operating system, or breaking into password virus, I've tried, but always failed. So, the best solution is to reinstall the operating system.

If you are using Windows 7, you can fix with, insert the Windows operating system CD, then boot from the CD Room. Solutions you can do:

1.
Boot from CD Room, select Next - select Repair your computer - Next - select System Image Recovery


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2. Boot from CD Room - select Next - select Install now - check the "I accept the license terms" - Next - select Custom (advanced). Then, select the drive where you installed windows - Next. Wait for your operating system install process to complete. Then enter your user name, etc.

After entering the desktop, don't open drive C, D, E, F, because the drive is still infected with the virus. All you have to do is, connect your laptop to the Internet, download anti-virus. You can use free anti-virus (Avira or AVG), then anti-virus updates. After the update is complete, do a virus scan, drive C, D, E, F. If a virus is detected, Primary action = repair, Secondary action = delete.


After drive C, D, E, F clean from viruses, you can open the drive C, D, E, F. You don't have to worry about losing data, because Windows 7, will backup your data in a folder Windows.old. In Windows.old folder, there are three folders: Program files, Users, Windows. Data stored in My Documents, can be found in the Users folder.

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If you have trouble, you can send an email.

hope it helps

Oct 07, 2011 | Toshiba Computers & Internet

1 Answer

When i start up my dell laptop it says disk erro so i preesed diagnose and it said error code 2000-0146 how can i fix this?


Two possible causes
  • Hard drive itself is bad (If this is the case you will need to replace the hard drive and reinstall the OS and any software)
  • You have a nasty bootsector virus (Format the drive and reinstall the operating system and any software)
Try to format and reinstall the operating system and if it works great if not then you know the hard drive needs to be replaced.

Comment back if you need more help.

Sep 02, 2011 | Dell Inspiron 1521 Notebook

2 Answers

Virus


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Jul 25, 2011 | Computers & Internet

1 Answer

It hang alot and don,t know what to do


You can try defragging your hard drive or adding more memory. Additionally I would use an antivirus program and also Malwarebytes Anti Malware (Mbam) to see if there are any viruses or malware slowing down your system. If those don't work you should back up all of your important files and do a full reinstall of the operating system.

Jul 10, 2011 | Microsoft Windows XP Professional With...

2 Answers

I cannot open my comp because of virus, i tried to use the system restore but it wasn't fix. even the calculator i tried to open but it also not working because of virus


Hi,
You have to reinstall the Operating System.If you can take backup in safemode do it first.Better you format the system while installing OS,after installing OS put one Licenced antivirus.
Thanks for choosing Fixiya.

Jun 30, 2011 | Microsoft Windows XP Professional

2 Answers

Erlier my lap not getting shutdown after clicking shut don also; from yesterday its not booting only, i am getting blue screen error, and some time it shows virus problem along with bluescreen, i have some...


remove hard disk from laptop.
buy an external hard disk case for the laptop hdisk.
it comes with a usb connector.
install hdisk into the case.
plug into another computer and retrieve your data.

Mar 08, 2011 | Computers & Internet

1 Answer

The Laptop has a virus and will not allow me to go anywhere. McAffee is installed on the computer, but it will not allow me to open to scan. How can I fix this?


try to uninstall and reinstall the Mcaffee, but what i suggest is to reinstall the whole operating system for you to make sure that everything will be up and running since theres a possibility that some other files will be infected as well with virus, but before you reinstall the operating system, make sure you back up all your important files.

hope this will help.

Jan 14, 2011 | Toshiba Satellite A105 Notebook

1 Answer

Laptop doesn't always start up and when it does I am unable to type in my password. It automaticly types something in and I am unable to erase it and put in my own


Hi,

This could be virus problem or perhaps the operating system on your laptop is corrupt.
I will advice or suggest you reinstall the operating system on your laptop, once you can reinstall the operating system on your system, it will fix the problem and help free the system from virus.

Take care.

Nov 19, 2010 | Computers & Internet

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