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I can't get my acer laptop to connetct to the internet

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Cannot connect to the internet is a very tedious process. first try to contact your isp provider. are you using a wired connection or wireless? is it a dialup or dsl connection? try doing this first
turn off and unplugged both your modem and computer. once unplugged press and hold the power button of your computer for 5 seconds to drain all information in the memory. next you will press the power button of your modem (unplugged) to remove all information. then after 5 minutes try to plug the power cable of your modem and turn on your modem. wait till the modem lights stabilizes and gets green then plug back your computer and then turn it on. try connecting again
try also checking your ethernet port whether it has a light at the back indicating it is working
do this also
click start>run
at the run windows type cmd
then type this ping 127.0.0.1
if you get a 0%loss that means to say that your lan or ethernet card is good and working.
try resetting your internet explorer. pullup an explorer then click on tools>internet options>advance>reset or restore
check also under internet option under connection tab lan settings. click on lan settings and make sure nothing is checked in any of the box on that page.

Posted on Jun 20, 2008

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