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Re: Windows vista does not acknowledge Opal M4002a
If the player is not recognize try to connect the mp3 player ona different usb port and check if it will be detected if still not detected better connect this mp3 player to another pc and check if it will be detected on that second pc if not detected there's a possibilty that the mp3 usb functions is not working fine.
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Go to eBay,and look for the USB cable( About $ 4.00) for the iPod nano, it works for the Opal,I ordered one,and it is fine.It has a USB connector on one end,and the plug for the Opal.You plug one end where the earplugs go,and the USB connector on your computer.You have to let it charge at least for 3 hours.
1 Is you can buy the starter kit for it. It has a wall mount charger usb power adapter, armband and carrying case.
2. Download the latest firm ware from RCA website. http://www.rcaaudiovideo.com/product.aspx?product=408 After you download the firmware. Then plug mp3 player in usb device of your computer. Then click on the newly downloaded firmware and install it.
Most laptops do not have a USB port that is powerful enough to fuel an mp3 player.
This player is not compatible with Vista or Mac
Make sure the hold/lock key is not engaged
Make sure your laptop USB port is enabled
Make sure you have Windows Media Player 10
When I (USB) plug in my RCA Opal M4002A mp3 player into my "Office PC" it works fine, but when I plug it into my "Studio PC" the "Opal" screen shows "USB connected" and so does the "PC" with the "Device Connected Sound" but then the "Mouse Pointer" changes to the "Hour Glass" you hear the "System Notification Sound" then the "Mouse Pointer" changes back to the default "Arrow Pointer" and this back and forth action loops endlessly until I unplug it. I've tried everything. Any ideas would be greatly appreciated. Thank You, Quaal *** ONLY THIS PART OF THE ABOVE MESSAGE IS MINE ***
ALSO I HAVE THE "RCA Opal M4002A" (2GB) mp3 player.
*** After much trial and error this FIXED my problem. ***
1 - First right mouse click on "My Computer".
2 - Left click on "Properties"- Left click on "Hardware"- Left click on "Device Manager".
3 - Now with one end of the USB cable plugged into your mp3 player, plug the other into your USB port. (Now when I did this a new "Portable Device" icon with an "MTP" Driver (sub icon) showed up in the "Devices List". (The "MTP" icon had an "!" on it, telling my it wasn't working properly. I then did this.
4 - Right click on "MTP" driver icon, then ...
5 - Left click on "Update Driver". (I was then given two choices. The top one was the faulty "Portable Device" driver which I had done everything I could to fix, but nothing worked. So I then did this ...
6 - Left click on the "Mass Storage" Driver (the second choice below it in the list), I then clicked "OK". The "Updating Driver" screen showed for a moment. The "Portable Device / MTP Driver(!)" icon vanished from the "Device Manager" devices list, But the looping STOPPED!!! My Opal was working beautifully and showing in my "Root Directory" as Drive j: and in "Device Manager" under "Disk Drives" as "Thomson Opal USB Device".
P.S. For some reason the file transfers are noticeably faster now. Good Luck, Quaal