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I have comcast cable and have a lexmark printer with faxing

How do I send a fax with comcast cable,I have no phone line ?

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You can't, you have to have an analog phone line

Posted on Jun 20, 2008

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We cannot recieve or send faxes


Make sure that the printer is connected to an active phone line and the phone cable is connected to the correct port. If it's plugged in straight to the wall jack, the cable should be connected to the line port.

Please check the User's Guide for your printer on how to properly setup your fax: http://images.lexmark.com/publications/pdfs/2007/x26x-x36x/html/en/index.html

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1 Answer

We cannot recieve or send faxes


Make sure that the printer is connected to an active phone line and the phone cable is connected to the correct port. If it's plugged in straight to the wall jack, the cable should be connected to the line port.


Please check the User's Guide for your printer on how to properly setup your fax: http://images.lexmark.com/publications/pdfs/2007/x26x-x36x/html/en/index.html

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Fax machines usually only work over regular phone lines, not through digital cable or DSL systems. If your phone is a VOIP phone, it is a digital system and your fax will not work. It needs to be plugged into the Plain Old Telephone System (POTS) which is an analog system.

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If you have DSL. you need a filter on the line you are trying to fax through.

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1 Answer

I'm trying to send a fax and it says phone not connected. It appears connected, says there is a modem. What am I doing wrong? How can I fix this problem to send a fax?


Make sure the fax line coming out from the phone jack in the wall is plugged into the Line port on the back of the printer and not in the Phone port.
Try to use a different telephone cable to determine it's not a faulty cable issue.
You may also contact your phone company to verify if fax line is working.

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Fax machines are ANALOG devices and will not work reliably on DIGITAL phone lines

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Fax machines are ANALOG devices. Comcast phone lines are DIGITAL.

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Hi
You need to contact comcast for this issue and get a seperate phone line to which u need to plug in the allinone. This issue may exist most of the Comcast customers.
thx

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2 Answers

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I believe if you have comcast it is a different signal coming in, you probably bought the package for VOIP capability when Comcast was having that promotion. The phone has to be a regular analog phone line not digital, that is probably your problem. Try changing the settings or line it should solve your problem, or call Comcast to guide you along. Cheers!!

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Sending a fax by DSL requires one of two methods: 1. You obtain a DSL line filter suitable for connecting a standard voice telephone to the DSL line, then connect an analog fax modem to the line through the line filter. 2. You hire an Internet E-faxing service. See · http://www.slipstick.com/addins/services/fax.htm#internetfax · http://www.slipstick.com/addins/services/fax.htm · http://www.savetz.com/fax Tim

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