Hi - the frame of my cameleon won't snap into position. When I lift up the frame by the handle, the front and rear wheel axles collapse towards each other, making me nervous that if I put my son in the stroller and need to go over a curb, the whole thing will collapse.
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The Cameleon has the adjustable handle it is not available as a part only as a complete chassis for around $400 www.babycare.nl/bugaboo-cameleon-chassis-p-2466.html. Your Frog wheels, seat etc would fit. If you found a broken Cam frame on eBay you could swap the handles. Your Frog would have the parts required to fix the Cam. Click on this link to my tips section www.fixya.com/support/r7805199-fix_bugaboo_handle_lock. Note as you don't need the old Frog handle you could try prizing off and reusing the domes but I don't recommend that. Brake cable is compatible.
The chassis must be fully opened out and the handle locked in position before the seat / bassinet frame can lock down on to it. The seat / bassinet frame is the safety lock keeping the frame ridged. You should see a square hole (made by two half squares from adjoining hub disks) at the top of the chassis hub assembly when fully open. A square pin under the seat frame must engage into it and the white release button must click. Your Bugaboo will not br safe unless this happens and you should contact the seller to help.
Turn stroller upside down (sans baby ;-) First spin each back wheel to check it turns freely and it's fully engaged into the chassis. Front wheels should spin easy and rotate 360. If this is all good check the handle locks, are both sides locked or is only one side locking causing the handle to twist and put uneven pressure on the chassis.
Based on what you have described, it sounds like the silver domed cover (where the handle meets the bottom of the chassis) may be damaged, this may mean a new chassis is required.
I would suggest that you contact your retailer for repair advice (if this is still within the warranty period) or contact Bugaboo directly on the website link below: