Sounds like a corrupt operating system you can try the master reset steps below WARNING ALL PERSONAL DATA WILL BE LOST UNLESS STORE ON THE SD CARD
Other wise contact your provider via website or phone for the closest repair center
http://locator.t-mobile.com/Locator.aspx
Note: If you see the LG logo before pressing the Back and Menu keys, the reset hasnt been completed and you will need to restart.
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