Question about Creative Labs ZEN V Plus MP3 Player

5 Answers

Creative zen i cant turn on my creative zen!! it wont even charge!! its showing no life at all i tried puting music on my creative zen but i had to download media player 11 then when i got done doing that my creative zen was pluged in into the usb cord and i tried to turn it on but it never came on can someone please help me.

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  • 11 more comments 
  • jsucci Jun 21, 2008

    I bought one for my boyfriend, he has had it for about three weeks, and yesterday he used it a few times throughout the day at work and it functioned perfectly, but when he got home it wouldn't turn on, it won't charge, it won't do anything at all. Does anyone know what is wrong with it or what we can do?

  • lindseykirkp Jun 24, 2008

    like i was going to download a song but it got stuck so i triend turning it off but its stuck on saying

    SHUTING DOWN and wont go off or on

  • nat03 Jun 25, 2008

    I cant seem to get my creative zen to switch on it blinks when pluged into the computer but nothing happens when i try to turn it on?

  • ouida_h Sep 11, 2008

    Player won't come on., even after trying suggestions in the comments: resetting with paperclip, holding volume button in while plugging into computer,... nothing works.

    Any other suggestions?

  • dj_abp Sep 12, 2008

    When i plug in the usb cord, it just says "Low Battery" and the battery symbols comes on for 2 seconds and then disappears again, then it comes on, and goes away...it just keeps on doing that.

  • Anonymous Sep 17, 2008

    when i connect my player to the computer, it's neither charging or my computer identifying the device. I have tried all troubleshooting like resetting, pressing the volume button when connecting to computer, resetting the firmware. Finally i have ended up with no firmware and still my device undetected by the computer

  • mspiaa Sep 17, 2008

    my zen will not come on i tried to charge it on my computer and dock it and it will not come on

  • Anonymous Sep 24, 2008

    its say i need firmware

  • Anonymous Oct 16, 2008

    it wont turn on

  • Anonymous Oct 23, 2008

    Mine charges and allows me to drag music to its music folder, but once detached from the computer it's completely dead. It should be fully charged, and in fact the last time it was working it had a full green battery. It died in the middle of a song at full battery and hasn't worked since, except when I connect it.

    The paperclip in the rest did nothing for me.


  • shanedurgee Oct 23, 2008

    Mine charges and allows me to drag music to its music folder, but once
    detached from the computer it's completely dead. It should be fully
    charged, and in fact the last time it was working it had a full green
    battery. It died in the middle of a song at full battery and hasn't
    worked since, except when I connect it.



    The paperclip in the rest did nothing for me.

  • krmfiesel Oct 27, 2008

    wont even charge!!
    its showing no life at all i tried puting music on my creative zen but i had to download media player 11 then when i got done doing that my creative zen was pluged in into the usb cord and i tried to turn it on but it never came on can someone please help me

  • krmfiesel May 11, 2010

    i cant turn on my creative zen!!
    it wont even charge!!
    its showing no life at alli tried puting music on my creative zen but i had to download media player 11 then when i got done doing that my creative zen was pluged in into the usb cord and i tried to turn it on but it never came on can someone please help me.

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I charged my zen for almost three hours today, and i plugged it into the computer, thinking it would let me download songs onto it, and it just gave me a black screen. I can't turn it on or off. HELP ME!!!!!!!

Posted on Sep 21, 2008

What do you do when its on recovery mode???

Posted on Sep 21, 2008

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Even i am having a similar problem. i left my zen connected to computer for around 8 hrs when i came back it didn't responded. Seems it was overcharged or got discharged , Now it is with no life. none of the above mentioned solution worked.

Please tell me some solution if anyone have any...??? mail me ford.bike@gmail.com ..plzzzzz

Posted on Aug 26, 2008

Get a paper clip and stick it in the reset hole....that worked for mine :)

Posted on Jun 23, 2008

Before coneccting player to the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. It worked for mine ! GOOD LUCK

Posted on Jun 21, 2008

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1 Answer

Creative zen won't turn on


had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
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This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

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