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Not recodnizing usb port hookup - MP3 & Digital Media Players

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Make sure your usb port is 2.0
Make sure all software for the mp3 player is installed first
Go into Device Manager and make sure no yellow exclamation marks are present by your usb ports - update driver if needed
Make sure your computer, OS are compatible with player

Posted on Jun 20, 2008

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Hello,

Having devices connected during reinstallation of the Operating System will lead to a faulty detection on the USB ports.
Connected devices will not be recognized.

How to get the USB ports functioning again:

>0. First disconnect all apparatus connected to the USB ports.

Step 1.1 will take a long time again, I'd prefer step 1.2:
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>1.2 Delete all USB hardware in the Control Panel (the short way).

>2. Install the software for your device and perform an update.
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>3. Open the software WMP11 or the Coby Media Manager.
Connect the device and make a setup for connection in the
software you use.

When you need more help for software or hardware configuration, just add a comment.

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1 Answer

My pc canot detecte my mp4


Your MP4 driver disk must be installed and run BEFORE you hookup the MP4 player.
If you have done the faux pas above, all the installs in the world will not fix it. You MUST remove the USB driver. Use Device Manager. In XP, this is found by right clicking my computer and selecting properties. In properties select the hardware tab and choose 'Device Manager'.

Stop here. If you have no idea what I wrote, review 'Device Manager' on the Windows Website or ask a KNOWLEDGEABLE friend for help. See http://support.microsoft.com/kb/310123.

Now, select the MP4 device, while it is plugged in to the USB port, and right click. Select 'Uninstall'. Remove your MP4 device when device manager is done.

Close Device manager and all the other windows. Start your USB install from scratch, without the USB plugged in untill the install asks or completes.
I have ALWAYS had successful installs with this method.


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