Question about Toshiba QOSMIO E15-AV101 Notebook

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Why is my screen blank

I have a black screen with only the mouse
after boot up before the login screen it keeps doing it over and over and never loads. I tried safe mode and it keeps doing the same thing

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  • 99 Answers

Thats weird. try restoring the computer, st the splash startup screen, press F11 then release it. follow onscreen instructions to restore the computer to factory setup

Posted on Jun 25, 2008

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I have an acer 710 laptop boots up but shows a back ground and a mouse what can I do


Which specific model of Acer 710 do you have? Some have a Windows OS and others have Google Chrome.

Try a single left click of the mouse. On Windows 8 systems, the default setup is to show a picture on the lock screen on booting. The single click leads to the login screen. (Depending on the settings, you log in with your MS username and password or a local account. Microsoft recommends the MS account. You can add a picture password, as well. That's a pattern password relative to the picture.)

I hope this helps.

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your user profile could be corrupt. can you boot into safe mode ok? (press f8 on boot before windows logo appears)

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Screen is blank, but the mouse cursor moving


Please let me know if this happens while the system boots or at initial stage of booting.. (Before login Screen appears). If that is the case, then you may have to repair your OS or check for any new hardware added to the system. It wouldnt be a VGA issue as it shows the cursor movin, VGA is working fine. If this is happening after login session, It could be due to explorer.exe being corrupt or some backend process capturing the screen. Try it.. Good luck.

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The problem is in the plane where I could help you, but I would up a little bit confused.

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Its on but just has a blank screen ??


First see if it will boot in the Safe Mode, pressing F8 when the computer starts up. Choose Safe Mode in the boot option. If it will boot in the safe mode. Restart the computer and press F8 again and select Start in the last known configuration. Hopefully
this will fix the problem. If not and you are running XP Pro, boot in the safe mode and do a restore. you get there by clicking Start, Programs, Accessories, System Tools, System Restore, choose a date that the computer was working and click Restore.
BPCS

Dec 21, 2007 | Acer Aspire 5630 Notebook

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