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I put two cds in my computer at once and one got stuck and when i got it out it doesnt open and close when i click the button anymore. -Compaq Presario SR1630NX-

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Try manually opening the eject tray by inserting a paperclip in the pinhole you will normally find under the eject tray. once it has opened try to pull it slightly with some pressure then press the button again. this can be a mechanical problem where the tray looses its synchronize sequence with the motor

Posted on Jun 19, 2008

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Replace it!

Posted on Jun 19, 2008


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Posted on Jan 02, 2017

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My compaq presario recovery cd ask for A:>>what is

Desktop or Laptop ????....
Unfortunately, it is likely that your computer will encounter some form of system error, malware function or hard-drive crash that causes the operating system to become unstable.
To help computer users resolve these issues, HP includes the HP Recovery Manager in each Compaq Presario.
Use the Recovery Manager to recover your system without the need for any additional software CDs, technical support or repair service.
The recovery process should only be used as a last step in troubleshooting your computer, as all personal data files will be erased during the recovery.

Close any programs running on your computer and remove any unnecessary hardware devices that are connected to the computer.
Restart the computer. Press the "F11" key once your computer begins to start up again and before the Windows logo appears.
The HP Recovery Manager will automatically launch.
Click the "System Recovery" option and click "Next." Select "No" in the Microsoft restore window that opens and click "Next."
Select the "Backup Your Files First" option and connect an external hard drive or insert a blank DVD or CD to store the backup files.
Follow the instructions in the wizard to select the files you want to save.
Click "Next" to begin the restore process.
The Recovery Manager will reformat the hard drives and recover the system to a functional operating condition. - RestoreWithoutWindows

Jan 19, 2012 | Compaq Computers & Internet

1 Answer

When i try to install the Ethernet Driver for my OptiPlex GX270 it doesnt install properly. The installation process doesnt respond anymore and shuts down. Any suggestions?

Right click on My Computer and go to Properties, once there go to Device Manager, find the network card (it should have an exclamation mark next to it), right click the device and update driver software, choose to browse to a location and then browse to C:\DELL\, you will find the drivers in a folder that is named with letters and numbers identical to the filename for the driver installer, the 'OPEN' button will gray out until it detects drivers in the folder, once it is clickable again, click it.

May 05, 2011 | Dell OptiPlex GX270 PC Desktop

1 Answer

When i put in the disc the play.uninstal thing doesnt show me

if your trying to uninstall it move game from applications(in 'my computer') to recycling bin if your trying to play it your not looking for a play button you are looking for a download to computer button games don't play directly off CDs anymore

Jan 15, 2011 | Microsoft Age of Empires III: The Asian...

1 Answer

It doesn't open by pushing the button and I can't find a hole to manually open it. there is a hole for the cd drive underneath the dvd drive.

Try opening "My Computer" and right click on the drive - choose "Eject"
Be patient if it doesnt open straight away, if you press the button multiple times, or choose eject many times it can get stuck in a cycle of open/close routines.
Also try rebooting and then the 'my computer' eject way again

Oct 31, 2010 | Gateway 420GR PC Desktop

1 Answer

My DVD rom will not read other CD's

Open My computer
right click on the CD/DVD Drive
Click on Properties
Click on Recording Tab
Check both the Check Boxes
  • Enable recording on the Drive
  • Automatically eject CD after writing

and restart the computer - and check the Drive

It it is not working
Click on Start -> Run -> devmgmt.msc -> OK
It will open the Device manger Window
In with there is option DVD/CD -ROM Drives
Click on the (+) and right click on your Drive and uninstall
and restart the computer again
It will go through Found New Hardware Wizard once it is completed

Check the different CDs

Hope above information will be useful to fix your Problem

Jan 22, 2010 | Compaq Presario 700 470024-192 Notebook

2 Answers

Well we have a acer computer and the cd drive is stuck

If pressing the eject button does not eject the tray, look for the small pin hole on the cd drive and insert a paper clip to press that hole. It would manually eject your CD tray. Hope this helps.

Nov 03, 2009 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

I have not got the voice of my computer back.plz help me

Hi aishwaryasmr,
I am not sure that you have the correct audio driver software for your, Compaq Workstation AP550 Series 158272-001MB, Desktop PC. Please keep in mind Compaq does not support win XP. Only win 98 & a few others. The drivers for this motherboard is listed at this link:
There is a drop-down window to change language if needed. (Above link).
To see all operating systems supported for this Compaq click this next link:

How to install the audio driver? Create a folder on your desktop & name it " Audio ".
Download the *.exe file into the Audio folder. Run the *.exe & save the files into the Audio folder.
Next open control panel. Open the System icon. The " System Properties " window will open.
Click the hardware tab & than click the device manager button. A window like this should open;
83a3b2e.jpg Find & open, " Sound, video and game controllers ". This should already be opened.

Right click once on the yellow ! explanation point or the yellow ? question mark & left click once on update driver. Windows hardware wizard will open. Click No, not at this time. Than click the next button. Another window will open. Left click once in the circle next to, Install from a list or specific location (Advanced). Than click the next button. Again, another window will open. We want to remove the green check mark next to, Search removable media (floppy, CD-ROM...). Click the green check mark once & it will go away.
Click the browse button, click the + sign next to my computer. Find the desktop folder
You created & named, Audio. Open it. Left click the setup.exe file once so it is high-lighted
& click OK.
Windows will install the driver software automatically. Once completed. Close all opened windows & restart you’re system. Test your audio. If you intend to use a mic, you will need to set this up through control panel. Open, Sounds and audio device. Click the Voice tab.

Good luck aishwaryasmr!
If you run into a problem just post the trouble here & we'll address it.


Nov 06, 2008 | Compaq (158272-001) Motherboard

2 Answers

No sound on computer

Use the HP or Compaq application recovery process to restore the audio driver to their original files and settings. You can find the software program in the start menu under either HP Tools , HP Help & tools , or Compaq , Compaq Tools .
To reinstall any driver that originally came with your computer, first make sure that the driver is available in Application Recovery as follows :
  1. Click on Start , All programs , and then Hewlett-Packard or Compaq . NOTE: If the Hewlett-Packard or Compaq folder does not appear, skip to the next step.
  2. Then, click on any of the folders below (just one of them will be available depending on the model of your computer):
    • HP Pavilion PC Tools ,
    • Compaq Presario PC Tools ,
    • PC Help and Tools , or
    • PC Recovery Tools .
    Figure 5: EXAMPLE of one possible start path. c00786597.gif
  3. Click HP or Compaq Application Recovery .
  4. Select Driver Installation and click Next . Figure 6: Application and Driver Recovery window c00786600.gif
  5. View the list of available drivers to make sure that the name of the driver that you want to restore is available. Close the window by clicking Cancel once you have verified the name. Figure 7: List of drivers c00786601.gif
Next, remove the currently installed driver in Device manager as follows:
  1. Click Start , right-click My Computer and then select Properties .
  2. Click the Hardware tab and then the Device Manager button.
  3. Double-click the section that contains the driver that is going to be reinstalled and delete the entry that applies to that driver. To do so, right-click on the entry and select the Uninstall option. Figure 8: Device Manager c00786602.gif NOTE: A warning may appear. Click OK to continue.
  4. Once the uninstallation is finished, click on OK and restart the computer.
Once the driver has been uninstalled, install the new driver as follows:
  1. Open Application Recovery again.
  2. Select Driver Installation and click Next .
  3. Select the driver name and click Install . Figure 9: List of drivers c00786603.gif
  4. Once the installation is finished, click on OK and Quit .
  5. Restart the computer. The driver is restored.

Oct 14, 2008 | HP Pavilion a305w (DM181AR) PC Desktop

1 Answer

Optical drive won't detect CDs but will detect DVDs

This is another Vista issue that Microsoft has not fixed.
I have noticed alot of these includes the Optical drives.
So try this. It works for most people running Vista.
You need to edit your registry.

Click the Start button, click run, type in the window regedit than click OK
Close any opened Keys.
Open HKEY_LOCAL_MACHINE; than open SYSTEM; next open CURRENTCONTROLSET; than open CONTROL; than open CLASS & find
{4D36E965-E325-11CE-BFC1-08002BE10318} listed in the right half of the window right click on LOWERFILTERS & left click delete, then right click on UPPERFILTERS & left click delete.
Exit the registry, and reboot the laptop.
Hope this has helped.

Good Luck & kind Regards.
& please vote.

Mar 17, 2008 | Computers & Internet

1 Answer

Can't read, burn cds

have you tried different cds? or just 1 same cd?

Oct 19, 2007 | Compaq Presario 5000 PC Desktop

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