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Ive installed a webcam on to my futisu siemens esprimo moble notebook but when ckicling on the am cam it is not capturing any image its just showing a white screen ive ried 3 differnt web cams all vista compatible but haveing the same problem with all plz help

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  • Steve Nordquist
    Steve Nordquist May 11, 2010

    What do you mean clicking on the camera? Is there no title to the white window or webcam icon? You should describe your camera's make and model properly, and use a program appropriate to whatever you want to do with the camera, such as an instant messaging or web-conferencing tool. Only then could you even expect something more than a blank screen or chance to adjust room lighting so you look good.

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4 Answers

Well,the problem may be in ur webcam..its doesnt capturing,,,jst check ur webcam wires,,,,,next dont connect the cam while installing ,after installation plug ur cam the os detects the cam and need some file from file windows....u will display a dailog box highlight always connect the cam.....next finish.

Posted on Jul 01, 2008

It seem to be a general problem with Vista-there are webcam complaints from all notebook makes.The resolution is to get Vista compatible drivers for your camcorder from Microsoft's website.Have you tried to run Microsoft Update on your laptop yet.Microsoft update thier Software on a Regular basis and you should do your Windows Update regularly too.Send them an E/mail with your problem.Regards Jackob

Posted on Jun 20, 2008

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When installing the driver of the webcam, don't plug the camera until the driver is not fully installed.

Then after the driver is installed, plug your webcam and it will automatically locate the driver...

i hope it may help.....

Posted on Jun 20, 2008

Try re install again, or remove the first a web cam driver than re-start windows after that re-install driver webcam again. may that are helping you.

Posted on Jun 20, 2008

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Posted on Jan 02, 2017

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My esprimo mobile v5505 will not let me download any apps/drivers or tools to restore it i do not have cd/dvd how els can i do this so annoying ?


Should be a recovery system partition - hidden on hard drive
https://www.youtube.com/watch?v=NOJd2Hul-6s
may be this that I found below to access recovery options -
BE AWARE you may lose any data and installed programs on your computer hard drive when re-imaging hard drive back to factory default
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Press F8 during bootup to open Advanced Options.
Select Repair your Computer.
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I bought the Frontech Diamond webcam and installed the CD and the message shows its successfully installed, as its requested i restarted my system. After i open my cam,, the light will ON but in the CAM...


check if your USB cable is properly plugged.
Also try connecting your webcam directly to your PC instead of through a USB hub

if your webcam's image is not sharp, check to see if it has a focus ring. A blurry image can sometimes simply mean the webcam is not in focus. Adjusting the focus through the ring can solve that problem.

Other picture quality problems with webcams can be addressed by changing the video capture properties for the webcam. Most programs that can use a webcam will have an option to access the properties of the video source, which will bring up the video capture properties window.


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1 Answer

I cant find my webcam programme in the system.i cant start the webca itself.


The Sony Notebook computers are shipped either with the Arcsoft WebCam Companion or the VAIO Camera Capture Utility.
1. Click on start, in the search bar type, Webcam Companion or VAIO Camera Capture Utility to find what is shipped.
2. If both are missing, then check if the drivers are installed for teh camera in device manager.
Press the Windows logo+R keys together to open Run Window.
3. In the Run Window, type "devmgmt.msc" without quotes and press the enter key.
4. In the device manager window, check if Imaging Devices is listed and has the Sony Visual Communication Camera driver installed.
5. If that is missing then, install the respictive software i.e; Webcam Comapnion or the Visual communination driver and camera capture utility.
You can install the drivers from the Sony support home page.

I could have provided the link if there would have been the exact model # of the notebook provided by you.

However, if the software is installed, then follow the steps to use the cam with VAIO Camera Capture Utility from the below link.
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1000555
To use the cam with WebCam Companion Software follow the steps from the below provided link:
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1015371

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Let Windows "Device Manager" find the driver, Imaging devices, "USB Video Device". Download the free software from nchsoftware.com. Look for Debut Video Capture Software v 1.49, install it and it works for the built-in Acer Crystal Eye Web Cam. You're very welcome.

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go to computer then click your camera then click record to record video

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Please review / check the properties set-up settings of the built-in web can. best regards.

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1 Answer

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1st You download Webcam Driver.
I am not getting any image or video from my web cam.
After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

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The WEB cam (camera) is normally a USB device, it can send and capture video images as well as still images. You can talk and see people over the Internet with a WEB cam.
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