Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Standard steps for printer troubleshooting - HP OfficeJet 7410 All-In-One InkJet Printer

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  • Anonymous Jul 15, 2008

    how to test which cartridge needs replacing?

  • Anonymous Jul 16, 2008

    aligned cartridge and still unable to make copies

  • tzarei Jul 26, 2008

    PRINTER CARTRIDGE WON'T GO BACK COMPLETLY AND GIVING STOCKING NOISE, THAT MEANS TRYING TO BACK IN MOST RIGHT HAND SIDE, BUT SOMTHING HOLDING IT AND CAUSING THAT NOISE

  • k-powelec Aug 06, 2008

    Printer continues to display 'unable to print. See troubleshooting and routine maintenance chapter in users guide' I have done so and non of the solutions assist in fixing the problem. Please help. Thanks

  • resort_sales Aug 22, 2008

    what was the solution to the 3820 CN all in one, when it stated, cannot print refer to trouble shooting guide. I can't find the answer to the question originally posted.

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When printing off internet sites my printer does not print a portion of right side off page.but if i copy some thing from scanner it prints it all. whats wrong

Posted on Sep 28, 2008

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Hi,

I have a HP 5940 printer. I just bought a new cartridge HP98 black and my printer states that there is a cartiridge problem? I checked the box and it states that this cartridge is compatible with the printer. Please help!!

Aaliyah

Posted on Sep 20, 2008

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How I solve the Communication Error 21000068


Hi Rashid,

Step 1
Uninstall the driver that you have installed recently.
Open Devices and Printers by clicking theStartbuttonclip_image001.jpg, and then, on the Start menu, clickingDevices and Printers.
Right click the printer-> Click on Properties-> click theDrivertab, and then clickUninstall. Follow the instructions.
Now download the drivers from the following link and install it and check if it helps.
http://www.epson.co.uk/Store/Printers-and-All-in-Ones/Epson-Stylus-SX425W/Drivers-Support
Install the driver and check if it helps.
Step 2
Try the Printer troubleshooter, which will attempt to automatically diagnose and fix your problem.
Open the Printer troubleshooter by clicking the Start button, and then clicking Control Panel.
In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, clickUse a printer.
Next, try updating the printer driver on your computer. Printer problems sometimes stem from out-of-date driver software, and can be solved by installing-or reinstalling-the latest driver.
Hope It's resolve all Your Printer Problem,
Or Still having Problem Then follow Us For
Epson Printer Support

May 21, 2014 | Epson STYLUS PHOTO T60 INKJET PRINTER

Tip

Printer error (orange or blinking light)


<b>Printererror (orange or blinking light)</b> After your printer has completed its initial startup you shouldhave a solid green light. If the light indicator is blinking or orange oftenthis is an indication of a printer error. For example, this could indicate a paperjam, issue with the ink or toner cartridge, or other serious error. Because there is no standard to what a blinking light or orangelight means if you're getting either of these we suggest referring to theprinter documentation for troubleshooting steps or methods of determining whatthe status indicator is reporting.

on Mar 31, 2011 | Printers & Copiers

1 Answer

Bad print quality


Follow the steps listed below to print the PQ troubleshooting pages. These pages consist of one procedure page and five color test pages.
  1. Print a copy of this Web page and walk over to the printer you are troubleshooting.
  2. Load either 8.5 x 11-inch paper (letter) or A4 in Tray 2 popup_i.gif of your printer.
  3. Press the Menu menu_button.gif button to enter the MENU on the control panel of the printer.

  4. Press the Down arrow down.gif button to highlight DIAGNOSTICS.

  5. Press the Select select.gif button to select DIAGNOSTICS.

  6. Press the Down arrow down.gif button to highlight PQ TROUBLESHOOTING.

  7. Press the Select select.gif button to select PQ TROUBLESHOOTING.

  8. Pick up the PQ troubleshooting pages.

  9. Return to your computer to continue the troubleshooting procedure.
The message PRINTING... PQ TROUBLESHOOTING displays on the control panel until the printer finishes printing the PQ troubleshooting pages. The printer returns to the Ready state after printing the PQ troubleshooting pages.

Feb 17, 2011 | HP LaserJet 3600n Printer

2 Answers

Print cartridge missing or not detected. I did troubleshoot process - no change.


What troubleshooting process did you follow? Please give more detail so we don't go over the same steps you have already taken. Thanks

Nov 13, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Lexmark t630 error says remove paper standard bin. Never knew anything about standard bin -- can't get it to print, and yes, there is a connection to the computer


The Remove Paper Standard Bin error can be possibly caused by the exit flag that is out of position, stuck or broken. Follow troubleshooting steps found at http://bit.ly/dhOTEo. If any part of the flag or holder appears to be broken, contact Lexmark technical support or a local authorized service provider.

Sep 20, 2010 | Lexmark T630 Laser Printer

1 Answer

Hp deskjet d1560 printer light flashing


After your printer has completed its initial startup you should have a solid green light. If the light indicator is blinking or orange often this is an indication of a printer error. For example, this could indicate a paper jam, issue with the ink or toner cartridge, or other serious error.
Because there is no standard to what a blinking light or orange light means if you're getting either of these we suggest referring to the printer documentation for troubleshooting steps or methods of determining what the status indicator is reporting.
http://h10025.www1.hp.com/ewfrf/wc/searchResults?tmp_product=HP+Deskjet+D1560+Printer&product=3374275&tmp_qt=power+light+flashing&lc=en&dlc=en&cc=us

Aug 06, 2010 | HP D1560 Deskjet Printer InkJet

1 Answer

My printer went offline; once I placed it back online it will not print


Hi

As you have not provided me any information about the setup and also no information about the unit. However I will still like to perofrm few troubleshooting steps.

If your printer is a HP and is connected in network then I request you to perform below steps.


1. Print a network configuration page from the printer front panel.
A. Press the Setup button.
B. Press the arrow buttons to select Network and then press OK .
C. Press the arrow buttons to select Print Network Configuration Page and then press OK. The Network Configuration Page prints.
2. Note the IP address on the printer.
3. Please open the printers folder located in the control panel
4. Right click on the icon and select properties
5. Select ports tab and click on create new Port button.
6. Select the Ports tab, and then click Add Port. Select the standard TCP/IP Port and create a new port. Type the IP address of the Printer and proceed with the onscreen instructions.

Now try printing.

Yours,
Roger

Oct 03, 2009 | Printers & Copiers

1 Answer

Need to scan film from hp photosmart 3210 to the computer. Tells me that to refer to device documentation to troubleshoot


For general support for your printer please go to the online HP site by clicking here.
For the instructions on Loading & Scanning Negatives & Slides please click here.
You will find they have an excellent support site online that can guide you through many troubleshooting steps for your printer. If you are not successful with the standard troubleshooter, please do a search on the error messages or results you have experienced and see if that doesn't turn up the appropriate solution.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!



Apr 07, 2009 | HP Photosmart 3210 Printer

1 Answer

Every time i want to print it says OUT OF PAPER although i have loaded paper, and does not print


Out of paper is usually a hardware problem.

Troubleshooting steps :

1. Clean the rollers of the printer and try to print again
2. Uninstall and reinstall the printer software. Please use the downloaded software
3. Reset the printer by unplugging the power cord at the back of the printer while it is still on. Then plug it back in within 50 seconds.
4. If this steps could not resolve the issue try calling the HP Technical support and help you troubleshoot the problem. They would instruct you to do the steps i have provided. And if the steps i have provided will not solve it they would instruct you to reset the printer. There are different ways of resetting your printer but it depends on the printer model. I know all the resets for HP printers but i do not know your printer model thats why I suggest that if the steps i have given you will not solve it call HP 1-800-474-6836.

Mar 10, 2009 | HP Printers & Copiers

1 Answer

Error #0502



The steps below will help you to identify and resolve each of these four issues.
pattlnk_4242006_196-lable.jpg Legend:A: Encoder Strip (semi-transparent grey strip)
B: Carrier Belt (black and brown toothed belt)
C: Cartridge Carrier



Troubleshooting Steps
Cleaning the encoder strip
WARNING! Be very careful when cleaning or adjusting the printer's encoder strip.
Required materials
You will need a dry, soft cloth
Embedded links in the table will take you to specific troubleshooting steps.

Step Action 1 Turn the printer off and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
pattlnk_4242006_1911-beltmove.jpg 3 Remove both of the cartridges. 4 Move the cartridge carrier over to the left-hand side of the printer using the carrier belt. 5 Gently clean the encoder strip with the cloth. 6 Move the cartridge carrier back to the right-hand side of the printer using the carrier belt. 7 Reconnect the power supply and turn the printer back on. 8 Perform the printer hardware test. Click here for instructions.

Did the printer pass the hardware test?
If yes, proceed to step 9.
If no, proceed to Reseating the encoder strip.
9 Power the printer back off and disconnect the power cable from the back of the unit. 10 Open the printer's front cover.
Move the cartridge carrier over to the middle of the printer using the carrier belt.
11 Reinstall the printer cartridges and move the cartridge carrier back to the right-hand side of the printer. 12 Reconnect the power supply and turn the printer back on. 13 Perform the printer hardware test.

Did the printer pass the hardware test?

Reseating the encoder strip
Embedded links in the table lead to specific troubleshooting steps.

Step Action 1 Turn off the printer and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
pattlnk_4242006_1911-beltmove.jpg 3 On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Gently push the encoder strip down and then back up to get it into the slot. If the strip is completely out of the slot, it may be necessary to move it first forwards and then back.

pattlnk_4272006_149-reseatenc.gif 4 Move the cartridge carrier back to the left-hand side of the printer with the carrier belt. 5 Reconnect the power supply and turn the printer back on. 6 Perform the printer hardware test.

Did the printer pass the hardware test?
If yes, proceed to step 9 of Cleaning the encoder strip.
If no, proceed to the Black/Photo cartridge troubleshooting steps.


Black/Photo cartridge troubleshooting steps Embedded links in the table will take you to specific troubleshooting steps.

Step Action 1 Turn off the printer and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
pattlnk_4242006_1911-beltmove.jpg 3 Remove the black/photo cartridge. 4 Move the cartridge carrier back to the left-hand side of the printer using the carrier belt. 5 Reconnect the power supply and turn the printer back on. 6 Perform the printer test.

Did the printer pass the hardware test?
If yes, repeat steps 1-7 with a new black/photo cartridge.
If no, continue to Color cartridge troubleshooting steps.
If you attempt the steps with a new black/photo cartridge and the error persists, proceed to Contacting Lexmark.


Color cartridge troubleshooting steps Embedded links lead to specific troubleshooting steps

Step Action 1 Turn off the printer and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
pattlnk_4242006_1911-beltmove.jpg 3 Remove the color cartridge. 4 Move the cartridge carrier back to the left-hand side of the printer using the carrier belt. 5 Reconnect the power supply and turn the printer back on. 6 Perform the printer hardware test. Click here for instructions.

Did the printer pass the hardware test?
If yes, repeat steps 1-7 with a new color cartridge.
If no, proceed to Contacting Lexmark.
If you have attempted the steps with a new color cartridge and the error persists, proceed to Contacting Lexmark.

Feb 21, 2008 | Printers & Copiers

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