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My cd-rom drive is not working on my computer. I have gone into properties on my computer and it has a warning sign under the dvd/cd rom drive. How do I fix it?

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  • jobsphx Jun 19, 2008

    It will not write or read anything.

  • jobsphx Jun 19, 2008

    You are a genius bigbiggs! Thank you.

  • francisco de mesa
    francisco de mesa May 11, 2010

    what is the warning sign? when you say it is not working does it mean it doesnt read or write? does it respond if you push the eject button? when you put in a cd does it indicate that it is reading it?

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  • 326 Answers

Use control panel - add/remove program and uninstall any programs for the DVD player. Next use control panel - system - hardware - devices and uninstall the DVD player. Leave the device connected. Reboot and when system detects the player load only the driver for Ur os. See if this fixes the problem. If still not work, sounds like time to replace. DVD writers do not have but a coupla' hundred writes and the laser burns out. Designed that way.

Posted on Jun 19, 2008

  • Rory Biggs
    Rory Biggs Jun 20, 2008

    Good, glad to b of help.

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1 Answer

CD/DVD wont run on my computer


make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they could be faulty ?

you might have to physically unplug the cd/dvd drive restart your computer this should activate the found new hardware wizard

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Dec 28, 2011 | Computers & Internet

2 Answers

My dvd/cd drive in not reading or working at all.


Try and clean the lens of the drive, test again , If the DVD is spinning and trying to read without success then it is possible that the drive is faulty.
You can recheck using device manager to see the properties of the CD drive , reinstall the driver, if DVD still spins without success then the drive can be the suspect.

Feb 23, 2011 | HP Pavilion m7560n PC Desktop

1 Answer

Put cd in ..green light comes on and then there is nothing. It has worked before ..


make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard or
you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device
if this does not fix the problem might be a registry problem
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives you might see a yellow question mark ? right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps



Dec 04, 2010 | HP Pavilion 533w (P9859AR#ABA) PC Desktop

2 Answers

My computer no longer "sees"


hello
at end of this instruction set, see link to review more questions/answers,as your issue with CD/DVD ROM will vary .


This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98. Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed. Step 1: Does Windows detect the CD or DVD drive? Use Device Manager to determine if Windows is recognizing the drive:
  1. In Windows XP, click Start , and right-click My Computer . In Windows 98 and Me, right-click the My Computer icon on the desktop.
  2. In Windows XP, select Properties , click the Hardware tab, and then click the Device Manager button. In Windows 98 and Me, select Properties , and click the Device Manager tab.
  3. Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
  4. Do the following depending on what is listed in the DVD/CD-ROM drives category:
    • If the CD or DVD drive name is missing , the drive is not being detected by Windows. Close Device Manager and skip to the section CD or DVD drive is not recognized by Windows .
    • If a drive name is shown but is disabled (icon is marked with a red X, c00877300.gif ), the drive has been disabled. Right-click the drive name and select Enable . You may have to restart the computer to complete the enabling process. The drive should work correctly once it has been enabled. NOTE: If the drive cannot be enabled, a required service or driver that the drive needs is not functioning or has been disabled. Click the plus sign next to IDE ATA/ATAPI controllers and troubleshoot any problems found according to any error codes in Device Manager. Resetting the BIOS may also resolve this problem.
    • If a drive name is shown but contains an alert icon (an icon marked with an alert symbol, c00877301.gif ), then use the section Using Device Manager error codes to troubleshoot the problem. You may also use the next section Disc burning software does not recognize the original drive to reset the drive configuration.
    • If the CD or DVD drive is listed as normal but your disc burning software does not recognize the drive, Device Manager shows no special icons c00877302.gif . Windows is detecting the drive but the writing software does not. Leave Device Manager open and continue with the next section Disc burning software does not recognize the original drive .


here is a link that will give you several other questions and answers to CD/DVD ROM issues.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=11843&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443069

please rate me with 4 thumbs UP to keep my services active

Dec 01, 2010 | HP Pavilion a810n (PP164AA) PC Desktop

2 Answers

CD drive not working


Based on your indication the CD drive is clean, and you know the cables are attached to it, inside the computer. (Flat ribbon IDE interface cable, and 4-pin Molex connector power cable)

1.Go to Device Manager

Left-click on Start. Right-click on My Computer. Go down, and Left-click on Properties. Left-click on the Hardware tab. Go down, and Left-click on Device Manager.

Left-click on the + sign to the left of, DVD/CD-ROM drives.
Right-click right on the name of the CD drive.

(Example: Lite On DVDRW LH-20A1P.
eMachines Support indicates the T5212 has a DVD burner drive, and a CD drive. Right-click on the CD drive name))

In the drop down list, Left-click on Properties.
Left-click on the Driver tab
Go below, and Left-click on the Update Driver 'button'. Now go below, and Left-click on OK.

Close all windows, go back to your desktop screen.
Shut your computer down normally. (Start>Turn Off Computer>Shut Down)

Do Not Restart. We need a 'Hard Shut Down'.
Wait 1 minute, turn your computer on.

Still doesn't work?
Let's play hard ball.

2.Go back to Device Manager. Left-click on the + sign to the left of DVD/CD-ROM drives. Right-click on the name of the CD drive. Left-click on Properties. Left-click on the Driver tab.
This time go down, and Left-click on the Uninstall 'button'. Go below, and Left-click on OK

There will be a Microsoft 'squawk box' that comes up. "Warning you are about to uninstall this device"
Left-click on OK. (It IS okay!)

Close all windows. Shut down your computer normally. (Again, we need a 'Hard Shut Down'. To Restart a computer is known as a 'Soft Shut Down')

Wait 1 minute. Turn your computer on.
After Windows loads all the way, and all of your Start Menu programs have loaded, you should see a pop-up out of your system tray. (Bottom of Windows desktop screen)

"Found New Hardware", and perhaps another one, "Found XYZ CD drive". (XYZ = the CD drive name)

No still?

The driver for your CD drive, is located within the Windows XP operating system on your computer.
If your CD drive does not work now, I suggest it has failed.

Drives such as Optical drives, and Harddrives, are mechanical devices. Their 'Lifespan', is rated in so many hours of usage. Your CD drive may be at the end of it's 'Lifespan'.

Oct 04, 2009 | Sony VAIO PCV-RX462DS PC Desktop

2 Answers

Has anyone successfully deleted ''upper filters'' to repair cd dvd drive code 39 without affecting pc?


to deleted filters follows this instruction:
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

and to repair upper filters follow these belows
right click my computer, click on properties. under hardware click device manager. look for dvd/cd rom drives if the drive is there try disabling and enable it afterwards. if nothing is listed try scanning for hardware changes if it detects the device it will install it automatically. if that does not work check your connections to that device. good luck."

Jul 01, 2009 | Computers & Internet

1 Answer

I have an dell inspiron 530s desktop what types of cd/dvd burner do i have


Go to "My Computer" - this should be an icon on the desktop. Right click on the icon. Choose "Properties." Click on the Hardware tab. Click the "Device Manager" button. Navigate to the "DVD/CD-ROM" drives + sign. Click on the plus sign. Read about your hardware.

Mar 29, 2009 | Dell Inspiron 530s Desktop Computer

2 Answers

Dvd cd room disfunction


Hello Suzanne,

You may be required to go into the registry to fix this issue, so if you are not too comfortable going into the registry, you might want to get help (but I have written the instructions you can follow)

Check the Device Manager.

Start > Control Panel > Double Click the System icon > Click the Hardware Tab at the top of the box that opens > Click the Device Manager Button.

Click the [+] sign beside the category DVD/CD-ROM Drives

After clicking the [+] sign and the DVD/CD-ROMS Devices category opens up, is there a DVD Drive listed? If there is, when you right-click the DVD Drive and choose properties, does it give any error code, like Error code 39 in the grey box that appears when you choose properties?

Normally the DVD drives use the default Windows drivers. Try right clicking the DVD Drive under the DVD/CD-ROM Drives category in Device Manager and choose uninstall. Then reboot the computer and Windows will find the device and re-install drivers automatically.

If you are still getting the error or the Drives do not show up in My Computer ("poste de travail"), it may be an update or some other program that added data to the DVD's driver data in the registry. Try this:

1) Close all open programs

2) Click on Start, Run, and type "regedit" (without the quotations) and press Enter. Back up (File > Export) the registry before you make any changes)

3) Click on the plus signs [+] next to the following folders


  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • Left Click and Highlight: {4D36E965-E325-11CE-BFC1-08002BE10318} **Make sure you choose this exact key**
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand side panel:


  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed on the right hand side, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


This should fix the problem, let me know if it worked for you,

RyMS

Sep 06, 2008 | Acer Aspire 2100 (91.AB675.D02) PC Desktop

2 Answers

The setup wizard on the CD will not automatically run when inserted in the CD-ROM drive, what do i do?


  1. click on start
  2. My computer
  3. right click on CD/DVD Drive
  4. Left click auto run

selecting My Computer, right-clicking the drive that contained the CD-ROM, and selecting Properties. click the AutoPlay tab and select the Select an action to perform option, then double-click the program to use to run the CD-ROM. This action launched the program on the CD-ROM. Note that simply highlighting the program you want to use and clicking OK or Apply doesn't work; you must double-click the program and force it to launch on the CD-ROM or DVD in the drive. The CD-ROM then ran automatically, using the program associated with it on the AutoPlay tab.

Apr 15, 2008 | Computers & Internet

2 Answers

CD rom drive not working


sounds like it's gone home early. replacement will do the trick..

Mar 06, 2008 | Compaq Deskpro EP PIII-650MHz/ 128MB/...

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