Question about Microsoft Xbox 360 Console

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X box 360 red ring

We purchased an x box 360 a few years ago.  The red ring has showed up.  I don't remember if I purchased insurance.  Is there a way Best Buy can check that for me, and if we did get insurance, what does that entitle us to?

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You can go to any Best Buy and go to Customer Service. They'll be able to look up if you purchased their PRP. If you did purchase this plan, they'll be able to exchange the unit for you on the spot.

Unfortunately, if you didn't go with the plan, you might have to contact Microsoft support and ship out the Xbox for a few weeks to get repaired.

Posted on Jun 19, 2008

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"a period of one year (three years for conditions that cause three lights on the ring of light on the front of the Console to flash red) starting as of the date of your sales receipt for the purchase of the Console, or (ii) as applied to an Accessory, a period of 90 days starting as of the date of your sales receipt for the purchase of the Accessory"

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Then 3 year warranty of the "3 red lights" (red ring of death) couple weeks ago (including me) experienced the 3 red lights, so Microsoft extended everyone's warranty for another 3 years only on the 3 red light issue.


I've only had to send in my 360 1 time and that was of the red lights, other then that no problems.


I hope this helped, also you can connect that Xbox at 1800-4my-xbox for any questions.


Thanks & Good luck!
-Cam

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