Question about Microsoft Xbox 360 Console

1 Answer

X box 360 red ring

We purchased an x box 360 a few years ago.  The red ring has showed up.  I don't remember if I purchased insurance.  Is there a way Best Buy can check that for me, and if we did get insurance, what does that entitle us to?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

You can go to any Best Buy and go to Customer Service. They'll be able to look up if you purchased their PRP. If you did purchase this plan, they'll be able to exchange the unit for you on the spot.

Unfortunately, if you didn't go with the plan, you might have to contact Microsoft support and ship out the Xbox for a few weeks to get repaired.

Posted on Jun 19, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

On Off switch is flashing red do you know what this means?


Hello, Is this only with this game. If not It appears to be what is known as "The red rings of death" Meaning that there is ahardware problem with your x box. Quite common with earlier x box. They cover this for upto three years of purchase. So if this is the problem get a hold of microsoft
https://myservice.xbox.com/en-US/Pages/Welcome.aspx
Hope this helps

Mar 22, 2011 | Buck Legendary: The Box for Xbox 360

1 Answer

My Xbox 360 (which is around 18 months old) wont connect to the controllers anymore. I have tried 2 normal controllers and 2 GH guitars, none with succes. Xbox resetted, batteries taken in and out,...


There are links that show you how to repair this issue yourself (but they are not very clear and every thing is very fragile inside the XBOX 360) or you can contact me via email at mycharminglife@gmail.com and we can discuss the issue further as I recently repaired my XBOX 360 with the same issues and it works better than when was brand new. It takes and electronics engineer to repair properly.

Oct 14, 2010 | Microsoft Xbox 360 Console

1 Answer

Why does my xbox 360 kepps freezing when i play games?


360's tend to lock up before the "red rings of death". You get this when the system overheats and has problems with the solder coming loose. Mine took a little over a weak before it got the red rings after it kept freezing after a few min.'s of playing.

It could be overheating because the fan is not getting enough air out. try cleaning the console itself outside and using can of compressed air to get any buildup in the vent holes and fan cleared. There are a few FAQS on this site to learn about a few tricks.

feel free to comment if you have any questions. Hope this helped and remember you have a three year waranty on your xbox for the red ring and E74 error!

Apr 11, 2010 | Microsoft Xbox 360 Console

1 Answer

I have an x box 360 it stopped working 3months ago red ring on it wont load any gameswe , have had it a year on 2oth i thnk of november


you 1 or 3 rrod it needs to be refurbished you can try to fix it yourself or you can send it in to our shop here in florida and have it back playing games in just a few days email me with any questions at price1150@bellsouth.net we fix 100's of these a month

Nov 12, 2009 | Microsoft Xbox 360 Console

1 Answer

What is E 74?


The E74 error is the infamous 'Red Ring of Death'. The E74 is the worst one of the lot. It can only be repaired by Microsoft. It's a critical hardware error. In other words, part of the 360 internally has broken. It's likely through no fault of your own, so don't worry.

Call Microsoft's Support line, and arrange for your console to be collected. They will take it, repair it and return it. It should be back with you in a week or so.

If it is outside the year warranty, you won't have to pay for the E74 repair. Microsoft announced a year or more ago, that the E74 error was protected against free, for three years after the purchase of your console.

If your console was bought used, or it is more than three years old, you will have to pay for the repairs.

Oct 08, 2009 | Microsoft Video Game Consoles & Games

1 Answer

Green start light on x box 360 is flashing red & wont start up ?


This is a problem commonly referred as RRoD (Red Ring of Death) it means your Xbox 360 has a problem. you will have to contact microsoft and tell them you are getting the red lights. They are used to this problem and will help you in a matter of minutes. Microsoft has extended the warranty of ALL xbox 360 machines to THREE YEARS from date of purchase (only for red light problems).

Sep 30, 2009 | Video Game Consoles & Games

2 Answers

Force the red ring of death


unplug everything but the power and take the game out rap it in 4 towles for 30 min then plug it all in

Nov 06, 2008 | Microsoft Xbox 360 Console

1 Answer

Flashing red ring on x box 360 console


3 Blinking red lights often means that your Xbox 360 has suffered from hardware failure.

4 Blinking red lights means that your Audio / Video cable is not correctly connected (it's the colorful one; Red, white, yellow; green, blue, red if Component)

If it IS just three lights, and you bought your xbox 360 under three years ago, call 1-800-4MY-XBOX

Jul 18, 2008 | Video Game Consoles & Games

1 Answer

Microsoft Xbox 360 Console


"a period of one year (three years for conditions that cause three lights on the ring of light on the front of the Console to flash red) starting as of the date of your sales receipt for the purchase of the Console, or (ii) as applied to an Accessory, a period of 90 days starting as of the date of your sales receipt for the purchase of the Accessory"

So 1 year from the day you buy it of any damage to it.

Then 3 year warranty of the "3 red lights" (red ring of death) couple weeks ago (including me) experienced the 3 red lights, so Microsoft extended everyone's warranty for another 3 years only on the 3 red light issue.


I've only had to send in my 360 1 time and that was of the red lights, other then that no problems.


I hope this helped, also you can connect that Xbox at 1800-4my-xbox for any questions.


Thanks & Good luck!
-Cam

Oct 21, 2007 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 games


and if you do try to fix it yourself, or you've voided the warranty ( by already opening it) make sure you DON"T do the " towel Fix " it will only make things worse. you need to do an X Clamp repair. It's simple. I had no experiance whatsoever.with electronics. and I was able to figure it out the first time I tried it. I did it three weeks ago and my X box is quieter than ever and it works fine. so serach on you tube " X Box 360 X clamp fix " and you should see what you need to fix your problem.

Aug 12, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

42 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...