Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Vertical line on page

I have a Canon Pixma MP830. Recently, a vertical line started appearing on copies. I think I've cleaned everything that can be cleaned, but I must be overlooking something.

I do not get the line on the page when the copy is on the platen (as opposed to the ADF). Any ideas?

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  • annlsussman Jun 19, 2008

    I appreciate the quick response however, when I try to go to that website, it comes up "page not found."

  • greg3482 Jul 16, 2008

    everytime i make a photocopy of anything a black line appears on the bottom, how do i stop this.

  • Howard Goffen Aug 04, 2008

    I found out what was causing the vertical line on the page when copying. I called Canon, and even though I was out of warranty, they did not charge me for the call. First, lift up the lid to access the glass platen. Note on the left side the lock and unlock switch. Immediately to the right of that button and between the glass platen there is a glass narrow strip. Take a soft very very slightly damp cloth and wipe the area. When I initially looked at that area I didn't see anything, but upon closer inspection, I saw that there was a very fine vertical smudge. After wiping the area with a very damp cloth, the vertical line went away. Good luck to all.

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I have the same problem although its a horizontal line

Posted on Jul 16, 2008

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