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I have lost the installation cd for my creative zen micro, and want to install it on my new computer. help!!

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  • liveonlineco Jul 04, 2008

    hi

    i want to update my framware ( Version )

    could u help me to how i can download a new frameware ? and how to download it ?



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I have lost the installation cd for my creative zen 20mg mp3 player and want to install it on my new computer. Help!

Posted on Jun 19, 2008

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Posted on Jan 02, 2017

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My pc is not recognizing my creative zen micro mp3 player, although i installed the installation cd 3 times....!!


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Hey chucky47,

If you have lost the installation CD for your MP3 player, you may generally download the necessary software and back-up tools by visiting the manufacturer's website. Please keep in mind that not all manufacturers provide web-based support, and that you may need to contact Creative Labs directly if you are looking for an actual factory-made CD for your Zen Micro. Otherwise, you should be able to find what you're looking for by clicking on the following link:

http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=10795&prodName=ZEN%20Micro&subCatName=ZEN&CatName=MP3+Players

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

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vista is not supported . you can try this:
you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loade

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you can download all the software from the creative labs support website.

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