Question about Sony Playstation 3 (PS3) Console

7 Answers

MGS4 crashing PS3

Before i got MGS4 my ps3 was perfect. I have the 60 gig model. After 2hours of MGS4 i get a picture of a CD with a question mark on it in theupper left hand corner and the game freezes. I reset it a bunch oftimes hoping to fix the problem, nothing! Called SCEA for support, theytold me to reset all ps3 settings. I did and everything worked fineagain for 3 hours and MGS4 crashed again. Now no PS3 game works formore then 15 minutes. No blue ray disc plays at all. Ps2/Ps1 games andregular DVD's + psn content off the HDD works fine. Any one elseexperience this? how is this fixed? Is my blue ray drive out of whack?WTF?! Please help.
p.s.
not overheating. No dust. Perfect ventilation. No scratches on any disc. no ps3 mods

Posted by on

  • 8 more comments 
  • lgn_mrvc Jun 19, 2008

    I have the same problem! Playing MGS4 for a couple of hours then decided to quit the game and shut the system off. Got back to it and it just hang. can't detect the game. tried ejecting the game but it won't take any other game or blue ray discs.



    not overheating. No dust. Perfect ventilation. No scratches on any disc. no ps3 mods

  • Anonymous Jun 21, 2008

    Yeah that exact same problem happened to me its fukd up cos err ding els wrks sept for blu rays n ps3 games i've tried err ding n it including reformatting the console, wiping down da dsics n da apparent solution but nutin

  • wickedchen Jun 21, 2008

    I also have the same problem. My ps3 was fault free until i popped in MGS4. I played for like 5 times w/o harm but then it froze. tHe i restarted the console and tried again. I got the CD with the question mark thing on the top left hand side. I called konami and they said i should change games. i exchanged it and got a new one. I popped that one in and it froze up again. aFter that i reformated the enitre ps3 and when MGS4 was downlaoding it froze again. Now online for Call of Duty 4 also freezes. I whipe my games and my ps3 is in a cool room and i dust it everytime i play.

  • eldeladi Jun 28, 2008

    I'm no troll. I bought my 60 gb launch day. now it has 250gb HDD.



    I have the same disc/question mark problem. I started happening in the last chapter in the ship. I's play a little, it freezes, leave ps3 to cool down, come back 3 hrs later can play again, but for just a little.

    I noticed he back of MGS4 disc has waves, is it because it is dual layer?



    It does affect other games loading including GTA4.



    I got to the last bare hand battle with liquid; froze after i finished him. I just wanna se ending to gamefly it back, and hope to never see this problem again.



    I bought my PS3 using an american express, which should double my warranty, should i call sony just yet?

  • Anonymous Jun 28, 2008

    Same EXACT problem for me. Except it didnt start freezing for me until my 2nd playthrough, and the problem spread to other games and blu-rays. CDs and PSN content worked fine.

  • Anonymous Jun 28, 2008

    Same EXACT problem for me, but it didnt start freezing til the 2nd playthrough, and then in spread to all other ps3 games and blu-ray movies.

  • Deffry Jul 10, 2008

    hey I got the same problem too. I have 60GB PS3 and 2 days after I began played MGS4, it started to hang/freeze, and suddenly appear CD icon and "?" mark on the top left corner of my monitor. after I restart my PS3, I can't play the game for more than 5 minutes! And it's not just MGS4 game, but ALL other game. if anyone knows how to fix it, please tell us. thanks..

  • Anonymous Jul 18, 2008

    played mgs4 for couple of hours then crashed now no games will work freezes or wont load games at all

  • Conn08 Aug 25, 2008

    the exact same happened, only it was either gta4 or cod4. Im seriously *Bleeped* off

  • Anonymous Jan 29, 2009

    I've just googled this problem because MGS 4 has locked up my PS3... This problem seems to be rampant. Sony should atleast acknowledge it and post a fix, or a warning.

×

7 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

Ok there are a few ways ti fix this...turn off your console and switch back on so its in standby mode "red light on" then push the power button and hold it down till you hear a beep and it turns off then swith it back on and this will have reset it back to factory settings.....let me now if that dose not work

Posted on Jun 21, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Put the disc in ur bunsssss then put it in the ps3

Posted on Jul 21, 2008

×

I have a 40 GB PS3 and in act5 outer haven snake got killed a lot of times so i continued game and when i pressed on continue a small icon of disc and ? appears on top left side of tv for only 1 or 2 secs. but my game otherwise works fine. i also have uncharted and it also works fine.

My suggestion to all that use ps3 only for ps3 bly-ray games and bly ray movies (dont play any kind of dvd) this will save laser lens.

Posted on Sep 07, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem. MGS4 worked fine for the first few hours of play I built up over several days. Then it just locked up. I reset it and then it gave the disc read error with the small disc ? icon flashing in the top left corner. GTA4 then began to freeze as well as all my other games. Even playing just PSN downloads and using the web browser causes the system to randomly lock up. I called Sony, they offered to fix it for $150 since it was out of warranty (60 GB unit I bought in Feb 07). I asked to speak to a supervisor and politely discussed my dissatisfaction and that my system worked fine before the game. He then read off some script about how Sony is aware of the software causing the Blu-Ray hardware to fail, that they have fixed the problem and will exchange mine out of good faith. They sent me a postage paid box for me to send it back within 3 days, then I dropped mine off and they had it with next day service. They then sent me a 60 GB replacement (looked like new) that I received 3 days later, this passed Monday. I restored my backup and installed some games. MGS4 started the same errors again as well as all my other games locking up. It also displays weird digital artifacts in cut scenes and videos played from PSN. I called them Monday night and they are doing another exchange for me. Sony's service has been excellent, but I really hope they do find and fix this problem.

Posted on Jul 17, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My 80gig PS3 froze right when I got to the ship too. I don't know why but I hadn't had any problems with my 80 gig till I got to this part of MGS4. I took the game out after restarting it at least 5 times and continue to freeze in different spots of this part of the cinema. Then I put in my GT5 and no problems it seems theres something up with the game.

Posted on Jul 14, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Most likely your blu-ray drive is toast and you need to send back to Sony to repair/replace.

It would appear Metal Gear Solid 4 has now killed both of my PS3s. The first was six months old and had been used regularly (already fixed and returned to me by Sony). The second was just out of the box, never used for anything else, and dead within three weeks (sending back to Sony). Both were CECHG01 - 40gb versions.

Received the disc icon with question mark in the upper left corner of screen. All discs would no longer load. Received the following errors: 80029906, 80010514, and 80010007. Cooled unit overnight, deleted game data, restored settings, restored PS3...dead in the water.

At Konami's recommendation, I have exchanged the game for a new one before using with the fixed PS3. They have no comment other than games don't kill systems (hardware failure). However, my guess is that the cinema-heavy game combined with dual-layer blu-ray disc is simply pushing the system so hard that first generation console flaws are beginning to show.

The issue appears to be growing in numbers (although small scale for Sony). As an example, do a Google search for MGS4 freeze or MGS4 killed to see what I am talking about.

Nobody has any good answers because the problem is not widespread enough.

Brock

Posted on Jul 11, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My ps3 wont update version 1.04 and i cnt play gta4 online please please help

Posted on Jul 22, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What's happen to my ps 3? have error d5027


That error basically means your network connection to the PS3 network servers is unstable. Given the time of year and the number of kids that have snow days and are at home, and parents staying home working across the internet, the most likely cause is simple network congestion. You should notice this issue go away early morning when fewer people are online, and get worse as the day progresses. In some cases, you can set up a VPN or Virtual Private Network connection that can help. If you want to try that, go to this link http://community.us.playstation.com/t5/PlayStation-Home-Support/Using-Virtual-Private-Network-VPN-To-Defeat-Network-Error-D50027/td-p/44868077 for instructions on setting it up.

Jan 08, 2015 | Video Game Consoles & Games

1 Answer

Won't display games in 1080p on PS3


Being Sharp authorized dealer for past 11 yrs. it is one of two problems. 1- Get updated software from Sharp Online. 2- The T-con or otherwise known as controller board has a defect. This board controls all resolution lines and formats down to pixels on your screen. Let me tell you we have a box with several hundred of these boards with various defects all associated to picture and resolution problems. let me know what you find.... EXPERT-TECH@LIVE.COM

Mar 17, 2014 | Video Game Consoles & Games

2 Answers

How to connect my wireless headphones


got to settings>manage bluetooth devices>register device>make sure your bluetooth device is turned on and it will ask for password on ps3 put password which would be mentioned on your bluetooth headphones pack >> then to device settings and change it

Oct 24, 2013 | Sony Playstation 3 (PS3) Console

6 Answers

How do i turn on my ps3 rock candy wireless controller


After installing batteries in the controller and inserting the usb stick into your PS3, hold down the home button (the round middle most button with a house on it) for a few seconds until the light on the controller illuminates. This is your indicator your controller is paired with your PS3 and should be assignable and usable at this point.

Apr 08, 2013 | Video Game Consoles & Games

1 Answer

Cant hook my ps3 to my toshiba colorstream


you have the rca cables pluged in the wrong spot. move the three cables over to the right one spot. then it will work. you might have to put tv to channel 3 or select input1

Mar 11, 2013 | Video Game Consoles & Games

1 Answer

Not turning on


It might be time to upgrade to a ps3 buddy. Otherwise.... buy a new ps2 or find a way to weld it back on. I really dont know what else to do. Sorry.

Feb 27, 2013 | Video Game Consoles & Games

10 Answers

PS3 cant go online with Belkin N1 wireless router


I have exactly the same issue as some of you above. As soon as I start my PS3 I manage to log onto the network for anywhere between 2 seconds and 2 minutes before I get the dreaded 80710102 error and have to reboot the PS3 to reconnect. I wrote to Belkin tech support and got the following reply... I Haven't tried it yet so don't know if it really works but thought I'd post it up here in case it helps anyone else out...

Hi Antony,

Thank you for contacting Belkin Technical Support.

We understand that the router does not support PS3. We apologize for the inconvenience caused.

A) To isolate the problem, please follow the steps given below to update the firmware and configure the router:

We recommend that you update the firmware from a computer that is connected to the router with an ethernet cable.

Please download only the relevant firmware on the router from the link given below. The firmware file would be according to the router version:

http://www.belkin.com/uk/support/article/?lid=enu&pid=F5D8635uk4A&aid=14489&scid=0

and save it to the computer.

- To update the firmware, log on to the router`s web interface by typing in http://192.168.2.1 in the address bar of the browser. The computer should be
connected to the router with an ethernet cable.
Note: If you have changed your Router’s IP address, use that IP address.
- By default, the password is blank. Click the "Submit" button.
- Click on "Firmware Upgrade" under the option "Utilities".
- Click on “Browse” and select the bin file that you have downloaded.
- Click on “update” and follow the wizard.
- After updating the firmware, restore the router to factory defaults by clicking on "Restore Factory Defaults" under "Utilities".
- Reconfigure the router.

Please follow the steps given below for configuring the router:

- Disconnect the computer from your Modem provided by your "Internet Service Provider" (ISP) if it is connected to the computer.

- Reset the router to "Factory Defaults". The reset button is found at the back of the router. The reset procedure is,

- Unplug the power cable and then plug it back again. Wait for 5 seconds.
- Locate the reset button (inside a hole) at the back of the router.
- Hold down the reset button till the power-light turns solid, and then release it.

- Connect the router to either the telephone line or the filter.

- Connect the computer to port number 1 of the router.

- Make sure the corresponding lights are lit. The telephone light should be ON and solid.

- Make sure your computer has a valid IP address by following the steps given below.

1. Click on “Start” -> “Run” -> and type “CMD” and click “OK”.
2. Type “ipconfig” in the black window and check the IP address.
3. It should be in the range of 192.168.2.x, where “x” ranges from 2 to 254.

- If it is not a valid IP Address, please assign a static IP address, "Subnet Mask", “Default Gateway" and "DNS Addresses" in the computer by referring to the link below.

http://web.belkin.com/support/kb/kb.asp?a=2824

- Please reset the Internet Explorer browser settings by following the steps below.

- Open Internet Explorer. Click on “Tools” -> “Internet Options”.
- Under the General tab, click on “Delete Files” under “Temporary
Internet Files” and select "Delete all Offline content" box.
- Click on “Clear History”.
- Under the Connections tab, select “Never Dial a Connection” and
click on “LAN settings”. Uncheck all the options and click on “OK”.
- Under the Advanced tab, click on “Restore Defaults”.
- Click on “Apply” and then “OK”.

- Log on to router setup page by typing “192.168.2.1” in the address bar of the browser. By default the password is blank.

- On the left under “Internet WAN”, click on the option "Connection Type".

- Select “PPPOA”, (If it is ADSL)/ PPPOE (If it is DSL) and click on “next”.

- Type in the user-name and password and then re-type the password given to you by your ISP. Make sure you type in the full user-name.
For Example, the format for the User-name should be "yourusername@yourISP.com or .net"

- Also confirm the settings of “VPI/VCI”, “Encapsulation” values from your Internet Service Provider (ISP) and configure the same.

- Change the “MTU” to “1400”.

- Click on “Apply Changes” button at the bottom. Wait till it saves the data.

- Click on Home on the right top corner and then click on the "Connect" button. You should be able to go online.

B) Configuration of PS3:

Please contact Sony and assign static IP address and DNS on the PS3. The static IP address should be assigned in the range of the router. For example: 192.168.2.200. The IP address you assign should not be used by any other device on the network. Please confirm the ports to be opened for the PS3 from Sony.

1) Please follow the instructions given below to forward the port numbers for PS3 on the router:

- Please open the Internet Explorer and in the address bar type in "192.168.2.1" and "Enter". The computer should be connected to the router with an ethernet cable.
- Leave the password blank and click on "submit".
- Click on "Virtual server" under the "Firewall".
- Enter the port number under "Inbound port" & "Private port".
- Enter the Static IP address of the PS3 under the "Private IP address".
- Check the "Enable" box and click on "Apply changes".

2) Please follow the instructions given below to enable UpnP on the router:

- Log on to the router web interface at http://192.168.2.1
- By default, the password is blank.
- Click on System setting under "Utilities".
- Against the heading "UPNP Enabling", choose "Enable".
- Click on "Apply changes".

Note: The NAT feature on the router is enabled by default.

If the problem persists, please get back to us with the following information:

1. Type of connection provided by your ISP (Is it PPPOE, Dynamic or Static).
2. Name of the Internet service provider (ISP).
3. Version number of the router. You would find the version number on the bottom of the device. It would be a number in a series of thousands with a prefix “ver.”. Please confirm if the router is F5D8635?
4. Using the router, if the connection is stable on all the wired and wireless computers?
5. If the PS3 works fine with other networks?
6. When does the error come up? If it comes up for both, CAT5 and CAT6 cables?

Dec 06, 2007 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

2,348 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Iron
Iron

Level 3 Expert

3018 Answers

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...