Somes the machine will scan my document or photo (pdf or jpg), but it won't produce a file. Then the machine locks up and won't let me re-scan...it says it is "in use". This happens about 50% of the time. Thanks for any help you can give me.
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If you want to scan multiple pages, go to HP Scan Pro, click on the SCAN menu, and then make sure that "Documents" is checked under "New Scan." This will allow you to scan multiple pages and it will scan black n white or color...whatever you place on the glass.