Question about PC Desktops

1 Answer

I downloaded norton anti virus about seven months ago,and last week my hard drive crashed,i have had a new hard drive fitted but do i have to pay to have norton downloaded again?

Posted by on

  • helen185 Jun 21, 2008

    hi Aaron

    thanks very much for your advice,i now have norton up and running.

    many thanks



    helen

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Legend:

    An expert who has written 200 answers of more than 400 characters.

  • Expert
  • 265 Answers

Hey helen185,

If you've had to restore your computer and need to reinstall Norton Anti-Virus, you should be able to download the software a second time as long as you have access to your order number and/or Norton account information. You should be able to do so by following this link:

http://www.symantec.com/norton/support/cs/kbload.jsp?docurl=step_2007102605434976&selected_nav=1&prev_id=downloads_orders_01&prev_link=link_02

Please keep in mind that the software you purchased may need to be Norton 2006 or a more recent edition in order to be downloaded a second time, as information provided by the publisher indicates that older downloads are no longer available.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jun 19, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

4 Answers

I have a trojan virus on my computer. I've been


Download avasticlear from the link http://www.ziddu.com/download/8364900/avastantivirusremover.zip.html and run .

Once you finish you get mesage, click yes, reboot your pc ,now you can install other antivirus

582c01b.png

Jan 29, 2010 | E-Machines eMachines Desktop PC

Tip

Do you have Norton Anti-Virus on your PC.


8 out of 10 computers have Norton Anti-Virus installed on their PC. Or you getting message to tell you to update your subscription? If so read on.

Have you notice that your PC is slowing down, or you getting blue screens, is your PC slow to boot, those your PC shutdown really slow. Are you getting pop-ups stating that your PC is infected. These are all symptoms of an out of date Norton Ant-Virus subscription. Even if you have have a current Norton Anti-Virus subscription you may still be infected.

OK, so here is how to fix your PC. First if you do not want to use Norton Anti-Virus anymore you need to remove it. You need to remove it from the control panel add/remove programs. You also need to get the Norton removal tool from Symantec, which makes Norton Anti-Virus. Watch my video from more details. Click here

So now your PC should be running better than before. Remember once Norton Anti-Virus is removed you need to scan it for viruses and then protect it. I recommend and personal use Avast, it is Free for home users and it simply works. Avast does not slow down your computer and it updates everyday with a visual and audio indicators. What more could you ask for. I use Malwarebyte's Anti-Mal ware on-line protection in conjunction with Avast for total protection. You can get that here. Try the free version first and it will get all those infections that Norton Anti-Virus failed to protect. Then upgrade to the Pro version if you need it. Here is the site http://www.malwarebytes.org/.

So now your PC is virus free and protected. What else can you do. I would get Ccleaner from www.ccleaner.com, this is also a free utility that I use. It removes all those temp files and other junk that is slowing down your PC. I do not recommend any registry programs. If you have any those on your PC. You need to remove them, they do not work.

The last thing you need to get is to de-frag your hard drive. I use this one. It is also Free so get it. Click here.

So now you are done and your PC should be a lot faster and better. However if you are still having issues you need to reload your whole operating system. Most people do not have the original CD so you will have to get a professional to do this. If you need help with that you can visit my site at www.adjustservices.com.

I hope this tip was helpful.
R. Walker Sr.



on May 26, 2010 | PC Desktops

Tip

How to remove a virus/spyware infection off your PC


I remove viruses for a living and I wanted to share the ways that I remove and protect a PC from future infections.

I have learned that 95% of all computers have some form of anti-virus or anti-spyware preinstalled on the hard drive. 100% of the time it is trial subscription. Which means it will only last 30-60 days. If you do not renew your subscription your PC will eventually become infected.

Here is my plan of action.
1. Go to the control panel and chose software programs. This will show you what is installed. Look for Norton Anti-Virus or Live Update. Norton is the most common installed piece of software that I run into, so let's focus on Norton. If Norton Anti-Virus is not removed completely it will slow down your computer. It will cause your computer to become infected. It will cause blue screens. Believe me I know and I have cleaned hundreds of PCs'.
2. In order to completely remove Norton off your PC. You need click here. This will take you to the Norton uninstall utility page. Pick the version that you have and run it. Reboot your PC. Make sure Norton is removed by checking into the control panel and then go to program icon. This will bring up a list of programs that currently are installed on your PC. Make sure Norton or Live Update is not present. If it is highlight it and click on remove.
3. Now you need to download Malwarebytes, click here.
This is a FREE tool that will remove almost any infections that are out there and may be out there. I only use the FREE version and it has created a lot of business for me. Run it and make sure you update it. Then do a scan. A quick scan works most of the time. If any infections are found, just remove and reboot your PC. You should be virus free. If this does not work boot to safe mode and run Malwarebytes again. Your PC should be clean.
4. Now you need good Anti-Virus. I recommend Avast. Again the Free Home version works for me. If you really need the protection go for the Pro version. Click here for a Free home version of Avast. Install, register and reboot. Your PC is clean and you are now protected.

Check out my short video for more info. Click
Enjoy
R. Walker Sr.



on Mar 27, 2010 | PC Desktops

2 Answers

We are a Church and do not have a credit card to enable me to renew Anti Virus Protection online. Is it possible to be billed and pay by cheque?


Do not renew your subscription. I am guessing it is Norton(Symantec) or McAfee, unfortunately both of these once reputable anitivirus applications have become loaded with a lot of intrusive software that eats up system resources and slows your computer down.
Use a free antivirus application like AVG, Avast or NOD32. These free applications are just as good if not better to be honest, than either Norton or McAfee.
Here is a link to download the free version of AVG 8.0.
http://www.download.com/1770-2001_4-0.html?searchtype=downloads&query=avg%208.0%20free&tag=srch
I am the securities moderator on another forum and AVG is by far the most popular antivirus package.

Sep 03, 2008 | PC Desktops

1 Answer

I bought anti- virus 2005 and installed on computer. Every year I updated software. My computer crashed How do I get back my Nortons I paid for?


Install the old anti virus 2005 and then the updates. or contact the anti virus company the would tell you what to do.

Aug 12, 2008 | PC Desktops

1 Answer

Hi I tried to go on line last week to get Norton anti virus.I signed up and gave my credit card nbr.It would not install, i tried 3 or 4 times and it was not successful. Now I have received an e mail...


Can you download it and save the install file to disk?
Do you have XP or Vista?
What error or symptoms do you get?

p.s. Grisoft AVG is free and much better - get a refund and download that!
http://free.avg.com/ww.download?prd=afe

Aug 07, 2008 | PC Desktops

5 Answers

I got free norton trial with new laptop, about to expire so yesterday I ordered,as recomended, extended download service,norton internet security subscription and norton SystemWorks basic edition upgrade....


Chances are, the software that is already in your computer will be able to connect to its website and after entering an authorization code provided to you when you ordered it, the software should update itself. Otherwise, contact Norton's website directly.

Jul 16, 2008 | PC Desktops

1 Answer

My computer has run slow and I cannot download programs or updates from the internet since I removed my Norton's System Works several weeks ago. I installed the 2008 Norton's 360 and it does not help. I...


Might seem silly but easiest way out is to reinstall windows and do not use Norton find another anti virus etc.as you can spend hours trying to find a solution

Jul 13, 2008 | PC Desktops

1 Answer

I have Norton antivirus on me PC .My hardrive crashed and need a new one .It was purchased new Feb'08 and joined Norton April'08 (when trial period expired). Can I transfer my subscription to new hardrive?...


Sure, you are entitled to 12 months usage, no matter if you change computer or disk.

All you need is the installation key provided from Norton and the link to Norton download, to download and install onto the new hard drive.
Usually Norton send this detail to email.
If you have lost this information contact Symantech and provide details used for purchase, they will give you instructions on what to do to validate and use the remaining time for your license.

Here is Symantech contact for UK only

Proceeding from here you can find contact for other countries

Regards

Jun 01, 2008 | PC Desktops

3 Answers

This is doin my head in!


try to unistall noron anti virus and install AVG it works better.

Apr 07, 2008 | Acer Aspire™ T180 PC Desktop

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

87 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...