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Waterproof fault - Miele Washing Machines

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  • Anonymous Apr 20, 2009

    My liele washing machine is showing up waterproof fault and I can't get rid of it.

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I just received this error message on my Miele WPS 4146 (Waterproof Fault) Prior to this I had an error message regarding the Drain outlet, so I opened the drain outlet and cleaned it. I think I might have opened it too quickly and therefore creating the (Waterproof Fault). The problem is that when you open the drain outlet too quickly the water runs into the bottom of the washing machine where some sensor lies and you get the (Waterproof Fault) error message on the display and not even turning off the machine will do anything to get rid of this annoying message.

So here is the fix that worked for me.

1. Turn off the machine
2. Unplug it
3. Open the drain outlet and take out the plug.
4. Dry all the visible water with a cotton cloth.
5. Tilt the machine FORWARD and hold it until you see water gushing from underneath the machine.
6. Repeat this until you see no more water.
7. Plug the machine back inn.
8 VOILA no error message! I hope in your case :)

Posted on May 31, 2009

  • 7 more comments 
  • Fionas123 Dec 12, 2010

    Brilliant! This worked after a burst pipe had created this fault message. Saved Lots of time, worry and money. Thank you!

  • mhclarke828 Dec 26, 2010

    FAB! My error message came up on xmas eve after a frozen drain pipe problem, I sorted that out and was going to call Miele on Tuesday - Great solution and the washing is on. Thanks very much, saved me a bomb

  • catherinelan Dec 31, 2010

    catherine My message came up on 30 Dec - great, very convenient!! Miele costs a
    fortune and take their time coming. Followed your instructions and it
    worked. Thank you so much - saved me £95 call-out charge what
    ever else they would have charged for pulling the machine out and just
    tipping it forward. Brilliant.. Most of Miele's silly 'send for the engineer'
    messages go just by turning the machine off and on again.... but not this
    one.

  • pauliandunca Jan 25, 2011

    Superb, after being told by Miele that there was a 8 day wait for the engineer, this worked perfectly. Yeah, clean undies are already on the way.
    Thanks.

  • mayepiphany Feb 13, 2011

    THANKYOU SO MUCH!!! I bought this machine because of their great reputation and is cost nearly 900euro. Just after my 2 month guarantee was up, this fault showed. Your instructions worked perfectly. Miele were going to charge me nearly 500 euro to have it fixed, which is shocking. If you have had any problems with thier tumble dryer let me know because mine broke down at the same time. Thanks so much again, Sarah

  • Sarah Wright Nov 12, 2011

    Thank you!! Just solved my problem too. Washing back on, fingers crossed it is the end of my problem.

  • Cath P May 23, 2012

    Thank you so much. After opeing the drain filter lid to find a button, I didn't close it properly so I had the waterproof fault message. I knew it wasn't an electrical fault, just my stupidity, and your method worked perfectly. It saved me waiting for a technician and the cost of their service fee for something that ened up being relatively easy to fix. Again, thank you!

  • joanna791
    joanna791 Apr 08, 2013

    I have a miele Novotronic w1614 and I have the same fault but can't open the drain cover - can anyone give me any clue?

  • joanna791
    joanna791 Apr 08, 2013

    I have a Miele novotronic w1614 with the same error but I can't open the drain cover - anybody know how?!

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Thank you for this solution, donno how i didnt think about it myself, got the same problem on M4144, opened the valve, emptied the water and it works again.

Posted on Feb 13, 2012

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Yes, but the problem repeats after few times that I use it! it doesn't make sense that I have to do it every time. any other solutions?

Posted on Jan 19, 2016

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Worked for me too :-)

Posted on Dec 17, 2015

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Perhaps the machine is not level -> water stays

Posted on Jun 03, 2015

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Hi.
And it works for me, here in Denmark

Thx

Poul

Posted on Nov 23, 2012

  • kronkvist
    kronkvist Nov 23, 2012

    Hi.
    And it works for me, here in Denmark

    Thx

    Poul

  • Halldor Sigurdsson
    Halldor Sigurdsson Apr 08, 2013

    Glad I could help.

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Posted on Jan 02, 2017

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4. Dry all the visible water with a cotton cloth.
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7. Plug the machine back inn.
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