I have a new phone with which I must replace the missing "guts" (sim card, other white thing) I MUST do this w/o losing the ringtone, OR the wallpaper (I'm a new grandfather) The l'il paper says to contact YOU...can ya hep a brotha out?
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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with your pin you unlock the sim card. After you miss typed the pin wrong 3 times in a row, you need the PUK. Both were delivered with the sim or the phone were the sim is in. Look i the box where your phone came in. Most of the time the paper with both numbers are kept there.
You didn't save them to your SIM card on your old phone. If you take your old phone & your new phone into a store you can ask them to switch the contacts over & they should be able to do it right then in there in just a few minutes.
Sometimes a SIM card can come loose in the back of the phone. Take off the back of the phone and take out the battery. Locate the SIM card. It's normally white and rectangle. Pull it out and then push it back and and make sure it is tight.
Put the battery back in and let it boot up and see what happens.
If it doesn't work, it sounds like you need a new SIM card, so you will have to go to your carrier.
Hello, Replacing the phone is not the solution to the problem with the phone, so do not be scared, you will still be having your phone but run through this information below to be able check and solve the problem with the phone.
First you need to check if it is the phone that is faulty or the sim card, to know if it is the phone, try out another sim card in it, if it reads the sim card then you know that the problem is from the sim you put in, then you either get a sim swap for replacement or you get a new sim card.
But if it does not read the sim card, then you need to understand that the phones sim card carrier is bad and the solution to that is for you to try pad the back of the sim card on the sim card carrier, or have the phone disassembled then solder a little lead on the sim carrier so it will make proper contact with the sim card and read it.
This is not a big issue, what you need to do is to just upgrade the OS of your handset, actually your current OS is corrupt either due to some malfunctioning or due to some file you have tried to download from the web. Just simply check the latest OS available and replace it with your current one. I hope your issue will be resolved after doing this.
If he used it for the same carrier you are on (ie: sprint, AT&T, verizon, etc..) then it may just be a different format SIM card. Over my past 3 phones, I have had to change sim cards twice. Good thing is, usually the carrier doesn't charge for this. For example, if I took the sim out of my current LG g6, and tried to put it in my old galaxy note 3, it wouldn't work, I would have to get one of the older style SIM cards.
On the other hand, sometimes you won't be able to take a phone from one carrier to another, even if it is unlocked. It all depends on the cellular technology that the phone supports.
Hope this helps.
dear, did u clean it totally and carefully...i am going to attach two photos...check the white wire of your phone and the strip...are they in perfect condition..check it and notice if any thing abnormal..proper place them plz.. if you dont receive the pics then open this link and it will give you maximum information.. http://www.formymobile.co.uk/Dismantle/ke970disassembly.htm goodluck..
Sprint's Hybrid department can walk you through the RESET information - and you will be up and running in seconds - *2 TALK then ask for their hybrid department - Tell them EXACLTY what is says on the screen - And you should be good to go in minutes - Had the same issue when the phone first came out - Call them up.