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I had the same issue on my RCA 25255re2 and worked with customer service at RCA. They had me hold down the delete button for 5 seconds, release the delete button, then press delete one more time. That cleared the phantom L1 message waiting issue we were having at my office
The only thing you can do is unplug the unit from the wall and from the phone line. wait over night and see if this resets the unit. if it does not, I,m afraid there is a circuit problem in the phone and most likely will not be worth repairing, but try to hard reset like I said first. good luck
The message waiting light was probably turned on by a co-worker by mistake. That type of telephone set was used on 124i systems among others. If thats the case, to turn off the message waiting lamp press your call1 button followed by 873, press the spk key to hang up. Hopefully that takes care of the problem.
go to the phone where the light is flashing press intercom #409. you may have to do that more than once. Keep doing it until the light goes out.
If the phone system is a DK 8 orDk16 press intercom 409 this will cancel the message waiting light that could have been cativated by a different extension.
Don't know about other models, but I just called RCA small business
phone support (800-511-3180) to find out how to clear the message light
indicator on my 25210 2-line cordless phone when it continues to blink
but there is no message.
All you have to do is hold down the delete button for a few seconds and
it will clear. Hope this helps someone else from going batty!
If you have vmail and no msgs and the only light that is flashing is the light at the top right of the display, what that is flashing for is someone set a msg to your phone from another phone on your system. Try this :
without picking up the handset , dial 43 .
the display should show the ext # that set the msg and an option to reply or clear . press the btn under the display where it says clear and the msg will clear and the light will go out.
I need more information. Your phone can be connected to one of many different Toshiba phone systems and you can also have different voice mail systems. I'm assuming you are talking about voice mail messages.
Can you verify that this is happening only on your phone? If you swap phones with another station does the light start to work? It's rare, but the light itself may be the problem.
Does this same thing happen to anyone else? Is the voice mail not turning on any message waiting lights? or is it working for others?
Not knowing all the details, you could try emptying all messages including saved messages. Then try to leave yourself a test message.
If you know how, you could have your mailbox deleted and re-created. This would need administrative rights to voice mail programming.
Most voice mails have an option to activate the MSG light or not when a new message arrives. Your's could have been turned off by mistake or glitch.
I do not deal with your system but I see similar problems in other phone systems. This MAY be what is happening...
The message light can be a voice mail indicator OR someone on another phone in the building can leave you an intercom message (no voice system used or required). In those cases you need to return the message by pressing the MSG button, this should make the phone ring that left you the message in the first place. That phone needs to be answered to return the message and cause your light to stop flashing.
see if this corrects the problem. . .press and hold menu/voice mail button to enter the menu. . .press the zero/oper button to go to the message waiting programming option. . then press the edit/flash button to reset tne Message Waiting Indicator. . "DEL" will begin flashing..press the redial/save/ pause button to delete this indicator.. . a long beep will sound to confirm a reset/removal of notification..press menu button to exit. Theo
Have you tried plugging a different (ordinary)phone in to see what happens? It is possible that either your phone line or your voicemail system is misconfigured.
If it helps, here is a link to the phone's manual: