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You have not written about your model no.
Yet if you are sure that you don't have any unread msg, then its happening because your msg memory is full!
Please clear up your msg memory by deleting some msg's .
I am sure deleting some msg will help you.
The only thing you can do is unplug the unit from the wall and from the phone line. wait over night and see if this resets the unit. if it does not, I,m afraid there is a circuit problem in the phone and most likely will not be worth repairing, but try to hard reset like I said first. good luck
I had the same issue on my RCA 25255re2 and worked with customer service at RCA. They had me hold down the delete button for 5 seconds, release the delete button, then press delete one more time. That cleared the phantom L1 message waiting issue we were having at my office
Vehicles Without Message Center
To reset the system, press and hold the odometer reset button and wait for the "TIRE PRESSURE SET" light to illuminate. Continue to press the button for 3 seconds, then release. After 3 seconds, the low tire pressure warning lamp will flash 3 times, indicating that the low tire warning system reset procedure is complete.
Vehicles With Message Center
To reset the system, press and hold the SETUP button and wait for the message center to display "REST FOR SYSTEM CHECK". Then press the RESET button and wait for the message center to display "HOLD RESET TO RELEARN". Press and hold the RESET button for 3 seconds. The message "HOLD RESET TO RELEARN" and the low tire warning lamp will flash 3 times, indicating the reset procedure is complete.
go to the phone where the light is flashing press intercom #409. you may have to do that more than once. Keep doing it until the light goes out.
If the phone system is a DK 8 orDk16 press intercom 409 this will cancel the message waiting light that could have been cativated by a different extension.
If you have vmail and no msgs and the only light that is flashing is the light at the top right of the display, what that is flashing for is someone set a msg to your phone from another phone on your system. Try this :
without picking up the handset , dial 43 .
the display should show the ext # that set the msg and an option to reply or clear . press the btn under the display where it says clear and the msg will clear and the light will go out.
I do not deal with your system but I see similar problems in other phone systems. This MAY be what is happening...
The message light can be a voice mail indicator OR someone on another phone in the building can leave you an intercom message (no voice system used or required). In those cases you need to return the message by pressing the MSG button, this should make the phone ring that left you the message in the first place. That phone needs to be answered to return the message and cause your light to stop flashing.
see if this corrects the problem. . .press and hold menu/voice mail button to enter the menu. . .press the zero/oper button to go to the message waiting programming option. . then press the edit/flash button to reset tne Message Waiting Indicator. . "DEL" will begin flashing..press the redial/save/ pause button to delete this indicator.. . a long beep will sound to confirm a reset/removal of notification..press menu button to exit. Theo
Have you tried plugging a different (ordinary)phone in to see what happens? It is possible that either your phone line or your voicemail system is misconfigured.
If it helps, here is a link to the phone's manual: