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Re: casio cash register model # pcr202
Hi. we don't have that model here, but it sounds like the feed roller has come out. It is common in the little Epson 42 series printers. You will need to get a new feed roller. Some suppliers will only sell you a whole printer - prob around $60-80 US. ring your local dealer and see if one is available.
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Make sure you are using thermal paper which is 57mm wide.
Open the printer cover. Lift the paper holder lever on top of the printer. Remove the old tube from the last roll if it is still in the bottom of the printer. Drop the new roll into the roll holder in the bottom of the printer. Make sure the paper is coming from the bottom of the roll rather than off the top as it unwinds. Pull the paper out the front of the printer and close the paper holder lever down onto the paper. The shiny side of the paper should be facing you as it comes out of the printer. If not, the paper will feed out blank during printing. If you are replacing the journal roll, slip the end of the paper into the slit in the takeup spool (black reel) and wind over a couple of times before dropping into place. Replace the printer cover and make sure the receipt comes out of the cut out in the cover.
sam 52xxm registers use two thermal printers....so make sure the paper is thermal and not in upside down. also make sure the receipt on/off function is "on" . and finally see if the tubular black paper feed roller hasn't popped out of its socket making the paper not turn or advance
H means head up. It is telling you to click the paper holder back down after replacing the roll. You must always press clear and it should feed a small amount of paper when the new roll is inserted. this is built in to the program.
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