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Hello - My son's Xbox 360 seem to intermittently have a problem where he could not open the disc drive....

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The problem is that the dvd drive is bad. i offer a replacement service. email me at blue_dragon45801@yahoo.com to setup a repair

Posted on Jun 21, 2008

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2 Answers

X box cant not rid the games ask m to hopen tray in all cd


If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.

Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.

Or you can send it in and they will fix it for you the repair will take about 4 weeks.

You can use the recommended guide to fix this and get back to gaming.

Mar 10, 2010 | Microsoft Xbox 360 Console

1 Answer

The xbox 360 elites keeps on saying open tray when trying to play


1, the disc may be dirty
2. the mian reason for this your xbox drive cannot read the disc , because the power of the lens is gone(not completely) ,

solution:

1. keep your disc inside the drive and switch off the console, again swith on try this 2 to 3 time
2. keep the console in vertical position or little slanding position(180 dg) make sure it does not fall

3. its better to buy hatddisc and load the game inside it , so that u lens life increased

4. change the entire drive

Feb 09, 2010 | Microsoft Xbox 360 Console

1 Answer

Hello my xbox 360 wont read a disc it says open tray can u help me.


Your Xbox's disc drive is most likely broken. This happened to me about a month ago to a used xbox I had bought. You should call Xbox Live Support. They are very helpful.

Dec 14, 2009 | Microsoft Xbox 360 Console

2 Answers

Hi, my son's xbox 360 will not read disk and we have cleaned it. last nite the kids were playing and accidently jammed the tray it would not open nor close my husband finally fixed it to where it opens and...


This is fixable, if the unit is not very old it may still be fixable for free actually. Regardless you are going to need to call Microsoft as the DVD drive in the 360 has failed. Their number is 1-800-4-My-Xbox

Oct 20, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox doesnt spin or read disc


dvd drive is bad if the spinning is intermittent. DVD drive is going to need replaced. You can usually find them on Ebay for pretty cheap.


Aug 27, 2009 | Microsoft Xbox 360 Console

1 Answer

MY SONS XBOX 360 HAS SCRATCHED HIS NEW GAME BUT NOT THE OTHERS, WHY IS THAT?


Most likely the Xbox was moved while the disc was spinning. The disc drive does not "lock" a disc in place, so any movement will cause the disc to move out of alignment and scratch the disc. Sadly, Microsoft will not fix the faulty drives.

Mar 18, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360


Hello brian, i had the exact same problem with my xbox 360 and it is not your tv , it is simply the laser lens inside the disc drive. here are the steps you need to follow:
1)you need to take off the faceplate,
2)you need to pull the disc drive out, it will slide out easily, if the disc drive is stuck tap quite vigourosly on the top of the case (trust me it will not get damaged) while pulling out the disc drive.
3)open the disc drive and then take out the laser's lens and give it a good clean. the laser sometimes gets very dirty from sucking in dust particles from the air.
if this guide doesent help email me on: curious_meeee@hotmail.com
regards caitlyn crighton

Nov 03, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


When your son knocked the console over, he may have broke a component connecting to the disk drive, especially if the console was on.

Apr 11, 2008 | Microsoft Xbox 360 Console

3 Answers

Xbox 360


tap on right above the drive if a tap doesn't work just hit a little harder mine does it every now and then it will pop open

Aug 25, 2007 | Microsoft Xbox 360 Console

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