Question about Xerox WorkCentre M20i All-In-One Laser Printer

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FAX ERROR MESSAGE

I HAVE A XEROX M20I COPIER WHICH IS GIVING AN ERROR MESSAGE: OPEN HEAT ERROR" I TRIED TO FIX BY THE HELP THROUGH THE XEROX ON LINE HELP SITE BY UNPLUGGING AND RECONNECTING THE MACHINE BUT MESSAGE STILL PERSISTS.
ANY SUGGESTION BY THE EXPERTS REGARDING THIS PROBLEM?

THANKS!

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  • DERWESH Jun 19, 2008

    THANKS FOR YOUR HELP

  • rndasa Mar 05, 2009

    Open heat Error in Xerox M20 i model machine.uggections pls

  • Anonymous Mar 12, 2014

    xerox m20i dont get the paper to send a fax

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  • Xerox Master
  • 2,794 Answers

It sounds like the fuser rollers are not at the proper temperature to work.

They should be inspected by a technician.

Posted on Jun 19, 2008

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www.support.xerox.com/support/workcentre-m20-m20i/documentation/enus.html
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How do you fax papers to someone?


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LSU error displayed on Xerox M20i


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The fax shows a messages saying "open heat error"


On this machine, you may have a fuser assembly that is bad. Replace the fuser modual.
If this doesnt work, then the main board needs to be replaced.
Also what most people forget is the fuser fan. Sometimes it turns slow and you will not even notice it. It might not even turn at all.
Replacing the fan will solve most problems, but if it still does not turn on, Look on there to see if it has a small circuit board on the fuser fan, replace it too.
if all else fails the main board needs to be replaced.
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Jul 29, 2010 | Xerox WorkCentre M20i All-In-One Laser...

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Open Heat Error


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Dec 10, 2009 | Xerox WorkCentre M20i All-In-One Laser...

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Is your phone line in the " line" jack and not the ext jack?
If the line is digital it will do that.
If the phone line voltage is low, the line current low that will also cause the problem.
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The machine itself can not give that message. You have some tye of phone line issue.

Feb 11, 2009 | Xerox WorkCentre M20i All-In-One Laser...

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I have a Xerox Workcenter M20i.


You need to replace the fuser. There is a heating coil in the fuser roller that opens. Replace the fuser and it will resolve the problem.

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Xerox Workcentre M201 says open heat error


Fuser Error, Open Heat
Error, Heating Error and
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