Question about Acer Aspire 5500 5570-2609 Laptop

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Orbi cam not working when i open my cam

My orbi cam is not working since i installed my windows vista home i cannot used my web cam and everytime i open it there's a notification of error and says "the webcam does not support the required image size camera" and when i click ok it says " sorry no webcam is found on your system"

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Orbi cam doesn't work with Vista in several of the Acer models, this is a common problem. I did however find a possible solution. Follow the link below, read it and the directions, then follow the link on the page for the drivers. I realize that it reads that it's for an Acer 9300, however downloading and trying the drivers will not hurt your system, it simply will not work, which is exactly where you are right now. You can always revert back to the old drivers. Let me know how this works out so I can advise others.

Posted on Jun 19, 2008

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1 Answer

Acer orbi cam


Hello,

most probably you have a cd utilities enclosed in your pc. You have to insert the cd and then install the driver for the orbicam . hope this will work.

melnavz

Oct 19, 2008 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Acer orbi cam


How can I reinstall my acer orbi cam my daughter deleted it and now I cant get it back, can you please help and I have Windows Vista or can you suggest some better that will work with windows vista cause it was not working

Jul 04, 2008 | Acer Aspire 5610-4648 Notebook

1 Answer

Acer orbi cam


if its not being recognized by windows already, try gettign the drivers from Acer and installing it that way.

Jun 04, 2008 | Acer Aspire 9300 Notebook

1 Answer

Acer orbi cam


Hmm well here are the directions to follow if you are using XP (as you mentioned at the end of your problem) it may also work when used with vista.

  1. Press ‘Alt + F10' to start eRecovery Management.
  2. Enter default password of 6 zero's. Example: 000000
    (Note: if this default password does not work, then a different password has taken its place. Acer is not responsible for any forgotten or misplaced passwords.)
  3. Select ‘Recovery Actions' and click ‘Next'
  4. Select ‘Reinstall Applications/drivers' and click ‘Next'
  5. On the left hand side of the newly opened window select the following: Windows XP
    ? Driver
    ?Camera
  6. On the right side of the same window, click ‘Install Camera Driver Now'
  7. The unit will reboot after the installation is complete.
Good Luck and dont forget to rate me!!

May 30, 2008 | Acer Aspire 3680 Laptop

1 Answer

Acer orbi cam


First things first, download and re-install the drivers (you can find them on Acers website). If you've got the original CD that came with the laptop, you can also find the drivers on there.

May 26, 2008 | Acer Aspire 5610-4648 Notebook

1 Answer

Acer orbi cam not working


download new drivers from either windows update
or by product companies web site

May 08, 2008 | Acer Aspire 5500 5570-2609 Laptop

3 Answers

Acer orbi cam not working


Hi,
I think ur laptop webcam driver not installed properly.If ur laptop have windows vista operating system then do these steps.
Goto Start - Programs - Recovery Manager - Recovery Manager.In that recovery manager,click on next.Its shows the Software reinstallation page.Click on next button two times.Its shows the software lists.Select the webcam software and click on next button.After reinstallation completed , u restart laptop and check it.
If ur laptop have windows XP operating system then u uninstall the webcam software through Add/Remove program and restart it.After restarting ,Reinstall the web cam software and check it. If u doesnt have webcam drivers then u go for nearest service centre and install it.

Thanks

Mar 07, 2008 | Acer TravelMate 3260-4874 Notebook

1 Answer

Acer orbi cam


First connect the cam and then insert the cd. Now open it in that click the setup and click next to continue to install.

Feb 25, 2008 | Acer Aspire 5100 Notebook

6 Answers

Acer orbi cam


Start - Programs - look for Acer Empowering technology Acer E-recovery - choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say extracting) - once extracted - click Install - click Vista on the left - click Drivers - click Camera or CCD - on the right side of the screen, click a phrase that has something like "Install now", follow on screen instructions.

** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that folder to another folder and restart Orbicam program.

Jan 01, 2008 | Acer Aspire 5610-4648 Notebook

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