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Freeview probs got a wharfedale dtr cant get bbc channels but could on old freeview box movin box about helps a bit but still no bbc plz help

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I suggest you get an aerial then retune your box to see if you pick up the channels you are looking for. Otherwise wait for the digital switchover and you should have no problem.


Here is a great article about troubleshooting lost channels: http://www.freeview.co.uk/help/q1

Here are instructions on how to retune your box: http://www.freeview.co.uk/help/reception-viewing/q15

See here about lack of coverage: http://www.freeview.co.uk/help/getting-Freeview/q7

Here about aerials: http://www.freeview.co.uk/help/reception-viewing/q2

Go here for a complete FAQ listing from freeview: http://www.freeview.co.uk/help

Also make sure to check your coverage here: http://www.freeview.co.uk/availability

If you are unable to resolve your issues you should contact FreeView's customer support at: 08701 111 270

Posted on Jun 19, 2008

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Can you try a external antenna on it?

Posted on Jun 19, 2008

  • Ekse Jun 19, 2008

    moveing it around would indicate a signal issue.

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On your remote control, press 'menu'.
Then select 'set up' on the screen.
Then select 'Installation' on the screen.
Then select 'Automatic channel scan' on the screen.
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http://www.freeview.co.uk/_retuneinfo/

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For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/

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