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ok explain a little more please. Make sure U have the coax coming from the Dish (outside) going into the back of receiver where it says SAT in. or if it is a dual tuner (ie: 322 etc) make sure the coax in hooked up to the Separator. also make sure u are using the correct dish and lnb to match ur receiver. I ALWAYS do a "check switch: every time I hook up to a new/different dish just to make sure the receiver recognizes the LNB.
reset the reciever by pressing the red button behind the panel on the front, as soon as you see letters on the screen during the start up process press 0,2,4,6,8 on your remote and that will force the download
you could do it one program at a time by conecting the video out on the old box to the video in on the new box. and re-record the memory one program at a time, also cunsult tech support through direct tv.
if you have switched them around and u still have the same problem from the receiver, them the box is bad. call directv and let them know. they will either send u a new one or send a tech out to replace the bad one
I guess the obvious question is, do you have a DirecTV dish installed on your house? If you do, then most likely the cable you have plugged into the Satellite Input on the back of the receiver isn't connected to the dish. I would recommend calling DirecTV and having them send a tech out to double check the system.