Question about Plantronics CS55 Wireless Headset

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Plantronics CS55 headset.

My Plantronics CS55 headset suddenly developed a hum and will not really answer the phone. I had been using it heavily, so I let it sit in its cradle overnight in case the battery needed a recharge. No help. I can still answer my phone by picking up the handset.

Do I need a new headset battery? What could be wrong and how can I fix it?

Thanks!

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Greetings,

I also use a headset at work from the same company (Plantronics), If the battery is faulty it will not power and you can't use it.

The wiring has gone bad. Try re-connecting all wires.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.
Plantronics CS55 headset. - c05c91a.png

Posted on Jun 19, 2008

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Hi,

The problem is with your headset.You'll have to replace it.

Posted on Jun 19, 2008

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  • Master
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The microphone at the tip of the headset may have a loose connection or a wire is cut, it may also be a problem inside the small microphone, warranty? get it replaced / repaired.

Posted on Jun 19, 2008

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  • Master
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Yes change the battery sir

also can be due to shorting

Posted on Jun 19, 2008

  • dewan nafees ahmed Jun 19, 2008

    the first chance is may be due to some improper power supply.

    u can watch the same kind of humming sounds in speakers when the power supply is not properly grounded.

    this is a similar kind of problem. if battery power is getting sorted or some other problem in battery u can have a chance of humming.

    the second chance u have is to check for any kind of shorting inside the headphones.

    u can watch the external wires first and then come for internal ones.

    at this stage if u don't get fixed by both first and second then change the battery and see if u get fixed.

    i think that must be ur final try.

    else u wil have to look for the address of ur service center.
    else replacement center if it is under warranty.


  • dewan nafees ahmed Jun 19, 2008

    feel free for asking any doubts u have.

    please don't repost ur question unless i don't respond to ur query.

    thank u for ur cooperation.

    good luck for getting fixed soon.

    have a great day


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